SplashID Safe Password Manager User Reviews

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Leave a Review SplashID Safe Password Manager
  • Best Password App Out There

    I’ve used SplashID since the Palm II days and I’m still using both the iPhone and Windows versions. I love the way it works and how I can change icons and fields, mask or unmask, and keep many kinds of info from passwords to flyer numbers to serial numbers or credit cards. I use the wireless sync between my iPhone and desktop to keep it synced and backed up.

    I’ve had family members try other apps but they seem more awkward and less friendly to use so I switched them to SplashID and they are happy. Count me as very satisfied. 5-stars.

    I’ve had a couple of hiccups here and there but it’s always been fixed. I can’t understand the people who have crashes because mine has been highly reliable. When I had an issue with my subscription it took one email and they quickly updated my account.
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  • Great password manager

    Dose what they say been working Great for 2 years
  • Does what it claims.

    Nothing fancy. Simple to use. I've been using this program for years and found it easy to use.
    It does have a lot of options, however for a simpleton like myself, basic worked best. You can easily and quickly enter a new name, website and password in less than 10 seconds.
    Happy with the program and support if needed.
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  • A few problems

    I have used this app for quite a few years now and while I still believe it’s a great app I have noticed that when I sync with my new iPhone XS I notice that the icons I assigned to the records have been “re-assigned” to different records ??
    Can you assist ?
  • Best Password Keeper

    Been using for years, across all devices, MAC and Windows. Two thumbs up.
  • Yrs of frustration

    Deleting and manually re-entering passwords in new app after using this for years. Took a lot to push me to all that work. Final straw, google play automatically updated my pro subscription but that renewal won’t show up on my other devices. Only option on those devices is to buy a pro licence, which I have. 3 emails & a tweet and no response. Going to have to eat the money paid to renew. Don’t make same mistake. There’s a reason this is no longer in most reviews top list.
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  • Terrific App

    This is an excellent app with no problems, especially if you have SplashID Pro
  • Great App!

    I have used this app all the way back to my Palm Pilot/Treo days way before the iPhone and the concept of ‘smart phones’. And I have used it from the very first iPhone. Yes, that long. It has always been my go to password manager app. Has it had some issues along the way? Sure, what sw doesn’t. Have they always been resolved? Yes! I am a Lifetime Pro user. I synchronize over the cloud (which is certainly a vast improvement over syncing multiple devices to a master list on one device. That always had the chance of creating dupes). As of the last several years, it has run flawlessly across 5 devices with only the occasional glitch that required a quick reboot of the app (such as the records displaying as gibberish or the icons not matching up). I am bummed that I can’t use face recognition with my new Xs Max and did need to delete and re-install the app. But that took a matter of minutes with the restore even faster. I know and trust that SplashData will get it resolved. This tool simply just works, which is what I want most out of any technology.

    Update: Splash Data has provided an upgrade that solves the Face Unlock bug. All good.
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  • Crash. Data gone. Terrible support.

    I have the lifetime subscription. Recently, the app wouldn’t open. It wouldn’t recognize my password. I emailed support and it took forever for them to respond. Their help was nearly nonexistent, or inane. Soon their email responses took longer and longer to be returned, like up to a week or more. Eventually, when I simply asked them directly for technical support to help me open the app, their responses ceased, and after continual emails I never got another response. Today, an update for the app became available so I downloaded it and updated the app. I was very excited after I put in my password and the app to opened up. However, I soon realized that although the app would reopen, 100% of my data was gone!!! What I have learned is not to trust important data to a program like this that doesn’t have a company behind it that has sufficient technical experience, a competent support organization, and the marketing desire to help a customer, rather than simply hide when their product doesn’t work. My advice? Just stay away.
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  • Attitude

    I had a problem accessing the application on my iPhone X only. When I pressed the icon, I would get the start up screen for a few seconds, then immediately default to the home screen. I could access the application on all my other devices.
    After several emails with your support team, their final final solution was to remove it and re-install it. However, I was told that if that didn’t work then there was nothing else they could do about it and I would have to live with it. Customer Support?? Are your technicians trained to be rude or what? Totally dissatisfied with the tone and response from them.
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