PayByPhone Parking User Reviews

PayByPhone Parking
PayByPhone Parking
PayByPhone Technologies Inc.

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  • Recieved parking ticket Using this app

    Recently
    I received 2 parking tickets from using this app!😡😡😡 it was not even on the correct dates that I parked there. I was still living in Framingham and on Christmas Eve I had parked in Wellesley hills train station! However I paid these 2 tickets because I was leaving the country for 3 months! No I had to use this same parking location one other time and still recieved another ticket. Mind you the date was still incorrect.
    Today I am forced to use this location due to the Corona Virus outbreak. Our usual garage is closed. If I receive a ticket today I will be appealing it and filing a complaint to the better business bureau .
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  • Very convenient

    Easy and very convenient to use. For some reason the location services providing the location number doesn’t always work. Very often pay while walking away and have to return because the location was not provided by the system. The feature about the last parked places is great yet it would be better if the explanation would be clearer. It’s difficult to figure out the location especially when parked is close by places.
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  • Easy and you can extend

    The subject line says it all. Think about it, you have put money in the meter but your meal is taking longer than usual. Or your having a great conversation, but you have to feed the meter. Or you just did not notice when you started your park time. This app will give you a warning, And, you can add more time from the ease of your phone. No more running to the meter just in time to see the sadistic meter police writing that ticket.
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  • Great most of the time

    It’s a great Application and works perfectly for parking.
    Every once in a while they randomly make login and reinput your credit info. When no change is warranted. It’s always at an inconvenient time, unnecessary and you dont remember your pass word so you have to call them - also inconvenient while your trying to go onto a restaurant or somewhere. You may end up just using the meter and Fix the app later
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  • Didn’t work

    App wouldn’t process my transaction when I was parking. Tried different cards, but to no avail and despite many repeated attempts. Verified my information was correct, but my transactions would not go through. Tried my cards out in the store late and they worked just fine. Had to scrounge up cash and was lucky I had any. (Paying with cash turned out to be another little nightmare, as the kiosk kept rejecting my dollar bills that were not perfectly flat. I had to keep ironing out a tiny crease. I know the kiosk’s temperamental nature is not at fault of this app, but it certainly didn’t help the situation. If this app was an option and this app is supposed to be smart, convenient, and useful.... well, it wasn’t this day.) Really disappointing.

    The interface is just short of pleasant and intuitive. It ran slowly. I also wonder if the app struggles to process payments, then how it would do when you need to quickly park and move on, or when you need to modify your parking transaction. This app has left a very poor impression on me.
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  • Very Convenient

    This app makes paying for parking so convenient and easy. The ability to extend parking without having to go to your car is amazing! They also notify you when the parking meter is almost expired so you never have to worry about it.

    Adding a car is super easy too even if you are in the middle of paying for parking. I’ve added 2 cars now. Both done in less than 60 seconds.

    Great work all around from the devs, to UI/UX, features decisions, everybody. Thank you!
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  • College Student Here

    You know, the convenience of the app is great. It’s super easy to set up and input all of your information. Once you get your parking location it’s just a few clicks but the one big issue I have is that it’s hourly. I go to college and the campus took out the money meters for this app and there are multiple times where I just need 20 minutes or less for parking. It would be amazing if they figured out a way to charge per 20 minutes instead of charging me $1 at least every time I use the app. It’s only $1, I know but I’m a broke college student like many others and would like to not spend $1 most days per year just to park for 15-20 minutes. Great app though!
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  • Lacks the ability to choose minutes or end parking early

    How app works is great, HOWEVER, there is one problem that I have encountered couple times. I don’t know if it for US only, but the only time I can pick is hours or days, which isn’t really useful feature. Already two times I overpaid for the time simply because there is no option to end parking for the ACTUAL USED time. Sadly, this app is the only one that is used on my campus. I know that it is relatively cheap parking, nevertheless, the couple dollars went to waste can be donated to help someone.
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  • Exactly what an app should be

    I love this app. It’s the greatest type of app because of its simplicity and time savings. The first time I used it, setting up my account (entering car license plate and cc number) took less time than if I had walked to the pay station. The second time I used it, it took me approximately 10 seconds to open the app, enter the location number, select my time needed, and hit pay. Plus, it’s saving me money because I don’t have to do the max time “just in case.” If I need more time, I just add it. And I get reminders right beforehand. I wish more apps were as simple and intuitive as this. It actually DOES save me time. And the interface design is really nice. I really like the clean white and green color scheme. Congrats to Seattle for choosing the perfect app.
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  • Seattle Parking Made Easy

    I work installing communications equipment in Seattle and Olympia WA. The parking app allows me to easily pay for parking and then submit the parking receipts to my employer at the end of the week. The app has become one of my “tools” when I work in Seattle or Olympia. I have told other people who park in Seattle about it and they tried it and love it too. Additionally, when one of my jobs takes longer than expected, I can easily extend my parking time on the app without going back to the street and putting more money into the ticket vending machine. Really makes my life easier.
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