PayByPhone for parking freedom
Love this App, takes all the headache out of getting back to the car on time. For new users make sure you see the a confirmation before closing the app, and that your phone sound is enabled so that you will hear the ten minutes left to renew. Also before leaving the car check the parking time limit… .parking cant be extended beyond the zone limit displayed so if you havent checked that and can’t get back in time, you may get a ticket. Also, the app relies on an internet connection to use it plus a decent signal - I can rarely get a signal inside a carpark, I pay as soon as I walk outside.
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Response from developer
Hello JaniJanu, Thank you for sharing these pearls of wisdom😀 We sincerely appreciate this detailed review and 5 star rating. Wishing you happy, stress-free parking! __ Sr. Support Agent, PBP
Never managed to get it to work
Not intuitive and didn’t show most of the parking stations I was looking for, even though they had signs to use Ringo. Save yourself time and frustration by having change on hand (usually no notes).
Response from developer
Hi there, We'd like to learn more about the challenges you had with the app, feel free to reach out to our support team should you find a moment: https://paybyphone.ada.support/chat/ Thank you! **Sr. Support Agent, PBP**
Seriously??? Ads??
So you monopolize parking in my city, charge me %20 up charge on parking you greedy bozos. Now you think it’s acceptable to show me ads?? I’m paying for the service already you stupid greedy a*****e’s
Response from developer
Hi Eddie Dope Boy, Thank you for this important feedback. To learn more about Rokt ads, including how to dismiss an offer, please visit this link: https://bit.ly/3CjJFPb . **Sr. Support Agent, PBP**
Not user friendly for those not tech savvy
If you are in a hurry, you may have issues with setting up the app at your parking spot. It takes some minutes to set up your profile and car. That’s frustrating. Used for 1st time last summer and not again until this year. I forgot that it logged a specific vehicle. So this year in a different vehicle and ended up paying for parking for a car I wasn’t in. No way to fix. Added todays vehicle and paid again. Sigh. I will say it’s nice to extend and pay while still away from my car. However, once I did have to go back because it wouldn’t extend. App need to have you verify your vehicle before paying. Recommend setting your phone to remind you to extend. The app reminds you but my phone was not set to vibrate so I missed one reminder. The app is ok once set up but needs a few tweaks. Overall my feelings are mixed.
My main quibble is with the town of Gettysburg that gave no pay with credit card at the meter nor ahead info you need the app and extra time to deal wi it.
My main quibble is with the town of Gettysburg that gave no pay with credit card at the meter nor ahead info you need the app and extra time to deal wi it.
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Response from developer
Hi there, Thank you for this important feedback, this helps us improve. Please note that the system will always ask you to review and confirm the plate. When selecting a vehicle, you can select the option to 'Prompt me to choose my vehicle every time'. Have a great day! **Sr. Support Agent, PBP**
It is full of obtrusive adds gets really annoying.
Used to be good for paying for parking it is now an ads machine. So sad.
Response from developer
Hi there, To find out more about the adds including how to dismiss or opt-out, please use this link: https://bit.ly/3CjJFPb Thanks! **Sr. Support Agent, PBP**
The ultimate convenience.
Parking a car these days can be irksome to say the least. What can be even more irritating is to have to find the appropriate coinage to feed a parking machine. Once appropriated and as a prerequisite to inserting the coin, one then has to remember the registration number of the lease car ( where applicable) that you have just parked around the corner and is now obscured behind other parked vehicles.
On successfully parking the car you later realise that you are at risk of exceeding your 2 hour parking limit and find yourself running, walking briskly/ limping in a hurry back to the car.
Alas, we are saved as there is a new App’ on the block! Yes, there is a 10 pence surcharge and it’s worth it.
On successfully parking the car you later realise that you are at risk of exceeding your 2 hour parking limit and find yourself running, walking briskly/ limping in a hurry back to the car.
Alas, we are saved as there is a new App’ on the block! Yes, there is a 10 pence surcharge and it’s worth it.
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Pointless app unless you have location number 😂
So I paid the first time manually through the parking meter. Later when I tried to pay through the app since I’m away from my car, the app asks me for my gps access which I grant since I assume I could still try to use my current location to find my car since I’m still kind of within the area. The problem? It doesn’t use gps for you to try to find where you park and it doesn’t let you enter the location where you parked, it asks you specifically for the “location number”😂 what was the point of asking me for access of my gps if you still need the location number. And if you forgot to take a picture of the “location number” or if you have to park longer then the time you thought you would need, then you wouldn’t be able to search up the street you parked at since you need a “location number” to pay for parking 😂 this isn’t convenient to use 😂
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Beyond Confusing
Ok, so I payed for a spot in the UCSF lot, but the app provides ZERO info such as the address to tell me which lot or what the address is. Is this pass good for any UCSF lot? Just one lot? No way to tell, no phone number, no info, zilch.
Oh, and the map is beyond ridiculous. You can’t even search for the venue number. Just look at a map of the area, which seems to show parking locations. But you click and click, and most of the time you can’t select one, or it zooms in and several icons appear in the place of the one. And you have to be able to click on one to see the number. So I guess I’m supposed to just try clicking these throughout the hundreds of locations in San Francisco until I happen to find the location? I mean, at the very least, if you refuse to list the address of the garage, and not allow me to search the location number, the least you could do is have the location number visible as you view the map.
It’s a great concept, but definitely needs some work.
Oh, and the map is beyond ridiculous. You can’t even search for the venue number. Just look at a map of the area, which seems to show parking locations. But you click and click, and most of the time you can’t select one, or it zooms in and several icons appear in the place of the one. And you have to be able to click on one to see the number. So I guess I’m supposed to just try clicking these throughout the hundreds of locations in San Francisco until I happen to find the location? I mean, at the very least, if you refuse to list the address of the garage, and not allow me to search the location number, the least you could do is have the location number visible as you view the map.
It’s a great concept, but definitely needs some work.
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They are stealing money
Be aware! The app will show you an accurate parking zones around you, you with your best intentions will pay for the parking and when you’ll be back you can find an “unpaid parking” receipt on your windshield with fines. That’s what happened to me. I have contacted the support at the receipt and got a response that they don’t work with Pay By Phone app. So I contacted the support of the app to hear “it’s not our fault if you confused similar looking parking apps”. Ok, BUT they never answered my question, even if I made a mistake of opening similar looking app why Pay By Phone give to its users like me the opportunity to book the parking and collects the payment for the parking in a correct zone even if they don’t work with that lot? Doesn’t that mean they stole those money I paid for my parking from me?
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Surcharge is ridiculous
Paying with this is more expensive than using the meter. Avoid this app
