SCAM PRODUCT & TRIAL
DO NOT SUBSCRIBE FOR TRIAL. I used it for 3 days, the app doesn’t work then they charged me $115.99 even though I had cancelled the trial well before the 7 days were up!
0 stars if I could
I actually used to love this app, this was the best sleep tracking app I ever had… until it just stopped working. It doesn’t even track in the middle of the night anymore, and there’s been so many updates, which seemed to fix nothing apparently??? yall gotta be doing this on purpose atp cuz this is ridiculous.
Show more
Not accurate
I'd rate the accuracy of this tool at about 60%, which isn't terrible but certainly isn't good. Given the privacy sacrifices one makes to use the app in the first place, it makes no sense to use it if it isn't very accurate. For example I wake up very frequently in the night and the app usually records that as light sleep. For the first few nights I used it, I turned it on when I got in bed and it said I fell asleep much faster than I actually did. When I waited until I was actually in the verge of sleep to turn it on, it said I fell asleep too soon and that was bad (why would that be bad? Just because it's outside the norm doesn't mean it's something to be concerned about). That plus the poor grammar throughout really made me lose trust in the app, and I'm not going to let you harvest my personal data - and I'm certainly not going to pay you - for a poor quality service.
Show more
One slight flaw
I have used this app from quite a while back and it has improved as it goes. But one beef I have is its classifying of sound.
What it considers to be my snore and also my cough is all really the rubbing of the air tube of my CPAP machine against a table.
I did not know how to contact the company until I realized I could do it this way.
In the opening moments of the new and improved version, I was asked a number of questions, including about the source of noise. It should have asked me a second time so that I could correct my answer.
Now it asks many questions at the beginning of a session about my physical state right before going to sleep. All that is OK, but I usually skip through it. Can there be an option to select for skipping all that?
What it considers to be my snore and also my cough is all really the rubbing of the air tube of my CPAP machine against a table.
I did not know how to contact the company until I realized I could do it this way.
In the opening moments of the new and improved version, I was asked a number of questions, including about the source of noise. It should have asked me a second time so that I could correct my answer.
Now it asks many questions at the beginning of a session about my physical state right before going to sleep. All that is OK, but I usually skip through it. Can there be an option to select for skipping all that?
Show more
Stopped Working after a couple months
I paid for the test long subscription and it hasn’t worked in months. When trying to report a problem, this option is not available. I tried to contact the website and report the issue, only to continue to receive errors.
