Best Helpdeskadvanced Apps

206+ iOS apps curated and reviewed

3.4 avg rating
20 free apps
Updated July 2026

The best helpdeskadvanced apps on iPhone average 3.4★ across 206+ titles — we've ranked them by what real users actually keep on their phones. Updated July 2026.

Top Picks for Helpdeskadvanced

HelpdeskAdvanced#1

HelpdeskAdvanced by PAT Srl

Editor's Choice
📊 Productivity
1.0(1 ratings)
Free
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Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.

Google Device Policy#2

Google Device Policy by Google LLC

Strong Contender
💼 Business
1.7😞(2.7K ratings)
Free
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This app enforces corporate security policies for businesses using Google Workspace. It allows IT administrators to manage device security, configure Wi-Fi, and deploy work apps. Enrollment is required if your company has mobile management set up.

What We Love

  • 👍 Works as intended
  • 🚀 Functional app

Room to Improve

  • 🐛 Buggy and unreliable
  • 🔒 Privacy concerns
  • 💤 Slow and unresponsive
Freshservice#3

Freshservice by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Worth Considering
💼 Business
4.5😞(2.2K ratings)
Free
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This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

What We Love

  • 👍 Solid mobile app
  • 🚀 Allows agents to attend to tickets on the go
  • 💡 Freshservice is working to improve the app every year
  • 👍 Great flow and insight from an IT ticket perspective

Room to Improve

  • 🐛 Crashes frequently
  • 🐛 Bugs and glitches with each update
  • 🐛 Filters and settings don't save

More Helpdeskadvanced apps to explore

4
ServiceNow Agent
ServiceNow Agent
ServiceNow Agent
Get Work Done on the Go
Free

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

Manage assigned team workTriage incidents and casesAct on approvals with gestures
💼 Business
(2.4K)
free
5
Now Mobile
Now Mobile
Now Mobile
Remove Friction from Work
Free

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

Request IT services (laptop, password reset)Book conference rooms and set up workspacesRequest corporate credit cards
💼 Business
(2.2K)
free
6
Protection 360®
Protection 360®
Protection 360®
Tech support, tips & more
Free

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

Live tech support via call or chatFile accidental damage or mechanical breakdown claimsView coverage details and deductible information
🔧 Utilities
(55K)
free
7
PagerDuty
PagerDuty
PagerDuty
by PagerDuty Inc.
Free

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

Push notification alerts with custom soundsRespond to incidents (acknowledge, resolve, reassign)View incident details and resolution timelines
🔧 Utilities
(5.2K)
ad-supported
8
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(2.9K)
freemium
9
Meraki Systems Manager
Meraki Systems Manager
Meraki Systems Manager
by Meraki
Free

Manage all your iOS devices from a central web dashboard. This app enhances mobile device management with features like a managed app store, content delivery, and GPS location reporting.

Centralized web dashboard managementManaged app storeContent delivery with backpack
💼 Business
(93)
free
10
Ivanti Mobile@Work™ Client
Ivanti Mobile@Work™ Client
Ivanti Mobile@Work™ Client
by MobileIron
Free

Securely access your company's network, email, and work applications from your iOS device. This app provides automated connections to corporate Wi-Fi and VPNs, with features for locating lost devices and ensuring compliance with security policies.

Secure corporate network accessAccess email, calendar, and contactsAutomated Wi-Fi and VPN connection
💼 Business
(502)
free
11
SIMPLE Mobile My Account
SIMPLE Mobile My Account
SIMPLE Mobile My Account
by Tracfone Wireless Inc.
Free

Manage your wireless service directly from your phone. Track data usage, view service end dates, and easily renew your service. You can also manage payment methods, devices, and find nearby retail locations.

Track data usageView service end dateRenew service with credit card or PIN
🔧 Utilities
(19K)
free
12
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Unified calls, texts, and customer infoShared inboxes and internal notesMini CRM with custom contact properties
💼 Business
(11K)
free with in-app purchases
13
IBM MaaS360
IBM MaaS360
IBM MaaS360
by International Business Machines Corp.
Free

Securely access corporate data and resources on iOS devices. Enhance productivity with mobile access to email, documents, and more, while maintaining strong organizational security.

Secure access to corporate dataMobile productivity for iOS devicesComprehensive device security
💼 Business
(428)
free
14
ServiceTitan Field
ServiceTitan Field
ServiceTitan Field
The go-to tool for technicians
Free

Empower field technicians with comprehensive job details, customer history, and communication logs. Streamline service delivery by creating estimates, recording work with photos, and accepting payments directly in the field. This app ensures seamless, real-time synchronization with office operations, eliminating the need for manual paperwork.

Job history and customer profilesRecorded calls and photosEstimate building in the field
🔧 Utilities
(4K)
free
15
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Real-time ticket notificationsManage tickets on the goView customer profiles and details
💼 Business
(4.2K)
free
16
Ana Vodafone
Ana Vodafone
Ana Vodafone
by Vodafone International Services LLC
Free

Manage your mobile account with a personalized experience. Control your internet, minutes, and services, and stay updated on offers and notifications. Enjoy a smart app experience designed for your smartphone.

Manage internet and minutesFull control over servicesStay updated on offers
🔧 Utilities
(2.5K)
free with in-app purchases
17
Telephony
Telephony
Telephony
تسجيل هاتف آمن وسهل
Free

Securely register and manage mobile devices for customs procedures. Scan passports and IMEI numbers, process fee payments, and ensure safe transactions.

Passport ScanningIMEI ScanningFee Payment
💼 Business
(603)
free
18
BeyondTrust Support
BeyondTrust Support
BeyondTrust Support
Powered by Bomgar
Free

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

Secure real-time chatCo-browse websites and appsView device screenshots
🔧 Utilities
(54)
free
19
Rely Home
Rely Home
Rely Home
by CHW Group, Inc.
Free

Manage field service jobs efficiently on iOS devices. Instantly accept new tasks, organize your schedule, and access customer details. Document on-site work, capture signatures, and generate reports, all while keeping clients informed of service updates.

Instant job acceptanceSchedule managementCustomer information access
💼 Business
(91)
free
20
Jamf Self Service
Jamf Self Service
Jamf Self Service
by JAMF Software
Free

Easily access and install organization-approved apps, books, and updates for your iOS or iPadOS device. This app streamlines device management, allowing you to stay productive and self-sufficient without contacting IT.

Install appsInstall booksUpdate device configurations
🔧 Utilities
(265)
free