Best Helpdeskadvanced Apps

ServiceDesk Plus | Cloud

Your pocket-sized service desk

Free

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

MM Helpdesk

by EG A/S

Free

Report incidents and service orders easily from your smartphone. Capture and annotate photos to clarify issues, improving response times and user satisfaction. Supports GPS mapping and structured data registration for precise location reporting.

ServiceDesk Plus | On-premises

On-premises service desk app

Free

Access IT and enterprise service management capabilities on the go. Employees can find answers and get services, while technicians can manage requests, approvals, and tasks for various departments like IT, HR, and finance.

Reamaze Mobile

Support Help Desk for SMBs

Free

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

Now Support

Always here. Always ready.

Free

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

SolarWinds Service Desk

by SolarWinds Worldwide, LLC

Free

Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.

Ivanti Neurons for ITSM & ITAM

by IVANTI, INC.

Free

Access IT service and asset management tools remotely. Manage incidents, tasks, and service requests on the go with secure biometric login and push notifications. Designed for IT analysts and end-users.

Toolqit Service Desk

Help desk for MSP techs

Free

Manage support tickets, reply to customers, and access your knowledge base on the go. This mobile console for MSP technicians streamlines workflows with AI assistance and voice-to-text capabilities.

Service@DSV

by DSV AS

Free

Submit and track service requests, report incidents, and access knowledge articles directly from your mobile device. Stay connected with support teams for a seamless service experience.

Intelligent Service Management

ISM - Service Desk

Free

This app allows users to manage service requests and issues from their mobile devices. It provides access to a service catalog, ticket creation, and approval workflows, enabling quick responses and improved efficiency for analysts and self-service users.

SMART Service Desk

NextGen Service Automation

Free

This mobile application provides a comprehensive suite for IT Service Management (ITSM), supporting the full lifecycle of incident, request, problem, change, and release management. It also includes a Configuration Management Database (CMDB), knowledge management, and user surveys for streamlined IT operations.

ServiceNow Agent - Intune

Microsoft Intune MDM MAM

Free

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.