Leave a Review Lumi
First chat
I only gave it 4 stars because it doesn’t have an Avatar or something. Other than that Grace knows the App and appreciated my style sense. Gave me advice on what to use in my closet to bring out my own style and really focused on what I wanted to achieve. I want to be stylish but use the clothes that I already have. Keep within my budget and not worry about going outside of my comfort zone. I’m going to keep using this app.Show lessbribre11
Developer Response
Dear Valued Customer! Thank you for taking the time to leave us a review about your experience! Please know that we only want to bring the best to you. Thank you for paying attention to the awareness of our stylist Grace. We are happy to know that you were able to breathe new life into your wardrobe! Please know that our app developers are actively looking at feedback to drive their decision-making when improving the app. If you have any other questions, concerns, or suggestions, please contact support at customer.care@lumi.place. Hope to hear from you soon! Cheers!SCAM!!! Don’t waste your money
I tried the free 3 day trial. Tried to cancel before I was charged. I was offered a 30 day free trial if I gave it another try so I accepted. I figured out how to use the app and chatted with one of the stylist. Which I found to be helpful. What I don’t agree with is the ethics of this creator. When I wrote to them letting them know what happened and requesting a refund they said I must have misunderstood what I read.
Wow!!’ Seriously, with questionable ethics as this I’m regretting ever giving this app a chance.Show lessSimone521
Not worth anything!!!!
All this taught was by my personal style is just what I need to keep. It taught me nothing. If you read any women’s magazines you have picked up everything they charge you for and the hair update that I paid extra for was from 2 years ago! I never leave bad reviews but wow this is horrible. Don’t waste your money!Show lessmitchsalli
Elevating business dress attire
Emily is amazing. I am trying to elevate my work clothes and was struggling trying to find a style that fits me and my body-type… we all gained a little Covid weight. Emily helped me learn how to utilize belts for high waist skirts and add my personality to my business outfits.Emily is Amazing!!!!!
ZERO STARS. SCAM- DON’T FALL FOR IT!!
This app is stupid. It basically told me that I should wear clothes that are the proper color and style for my body. All you have to do to learn that is open Pinterest. This is a scam to charge you for a full month while you’re trying to figure out what the $.99 they charged you first is for. The charge on your credit card is unrecognizable and requires research to figure out who is taking your money. DON’T FALL FOR IT!!
I did contact customer service and they were very kind and prompt in their response. They said that I agreed to the terms (implied- SUCKER!! Haha)Show lessNew Vaper
Good so far
The app is pretty solid. I love the stylist Elsa really helped me and answered all my questions and request super helpful. I’m enjoying this app so far. I’m into fashion and always wanted a second opinion and with this app I totally get what I’m looking for 😃😃.shay momet
Fun Enjoyable Experience
My fist interaction with a stylist was very helpful. Elsa did a great job sending me a few inspirational looks of women with similar body types.
She reminded me to love my body and have fun with fashion and style!
I will continue to use this App.Latina Co
First time using app
Talked to Valerie today and she was very helpful. I think I’m going to like the service. She made some suggestions I had never considered before. Can’t wait for the next chat!!mslaurann1967
Billed Despite Cancellation
I contacted the company to cancel my subscription and exchanged email with customer service. Nevertheless, several months later I see that they are billing me. Then they give me directions on how to cancel the subscription which don’t work. I had to cancel via PayPal, and I see that I’m not the only one with this experience. Beware!Show lessAditiMMM
Personal stylist
The chat with a stylist is amazing and Elsa has been very helpful. I definitely would recommend using that feature if you do anything.J.K L.O.L :)
