Leave a Review Lumi
Never worked
The app started by displaying the wrong results. After immediately reporting the issue, I continued to be reassured that “they were working to resolve the issue”. I gave them an entire month and never received any information. But the did say they’d refund my payment. Don’t waste your time or your money.Show lessJolly Green E
Misleading and useless
This app is nothing like what’s advertised and is pretty useless. There are lists of instructions of how to create a capsule wardrobe, with no guidance at all about what will actually compliment your body type. The instructions re: a capsule wardrobe are not even customized, after the long questionnaire you answer in the beginning. Save your money. This app is useless.Show lessShelbyd505
Unsure about app but chat function is good and Valerie was, too.
I’m u sure how useful the app will be beyond the chat function, but I really enjoyed having a stylist send me options. Valerie was kind and accommodating and I felt like she sent me some outfit options that stretch me just a bit but also that I was comfortable with. It would be particularly useful if actual shopping links were available for the items, particularly for sourcing large petites, which is a lot of what I find difficult when shopping. I look forward to working with Valerie again and will see what I can find in the meantime.Show lessKimJorgensenGane
Developer Response
Dear Valued Customer! Thanks for the detailed review! We appreciate it! We are glad you love the Lumi app after all our intention is to make all of our users satisfied with the service. We will definitely take into consideration your suggestions. It also would be much appreciated if you can send it directly to our support team at the customer.care@lumi.place email address, so our agents can redirect it to the team of developers. We appreciate your involvement and hope you will continue to enjoy using our app and communicating with our stylists. We wish you and your loved ones all the best :)Cool app
Valerie is really wonderful (the stylist they paired me with) and has a great eye for looks. This app is pretty neat, you can put in your data and get a good idea of how to accentuate or learn to dress more professionally as I needed to do. Very cool app 💜Andzsaid
Stylist
During my first chat, my stylist Valerie gave me outfit suggestions that were exactly what I was looking for. I need a change and she really came through for me.Billygoat26016284938
Very helpful
Great ideas in a really short amount of time. The photos of outfit ideas were super helpful!gdjjtdbnp
Unexpectedly Great!
while signed up for the trial, I explored the personal stylist portion of the app and it was absolutely phenomenal… I thought it was going to be generic and in no way any more useful than any other app but I was wrong and it’s definitely worth the money if needing help finding your style or just making picking something out easier! Stacey, the stylist I had, was phenomenal.Show lessSapir Leithgoekjkjxm
Developer Response
Dear Valued Customer! Thank you so much for the kind feedback and for the details you have included. The whole Lumi team is very pleased to know that our app has exceeded your expectations. Thank you for mentioning our stylist Stacey and her phenomenal work ;) Just in case, one day you feel a lack of inspiration, do not hesitate to contact our stylist again. They will be glad to help. Cheers!I was happily surprised
I had a lack of inspiration and I was helped with a good advice! I am happy with my recommendations! I recommend the app to those who are not very good at styling, but on the other hand the information is useful for the ones that love fashion.Carmencita Feltonynlkkxfy
Valarie🙌🏽
My stylist I got paired with is amazing, she was so helpful and sweet. And I love all the choices she sent me. She made me excited to challenge myself and try new things. I can’t wait for more❤️DollyAnn71
New to the app
I just downloaded the Lumi app and was fortunate to spend some time with the stylist, Valerie. I am looking at a business trip in March and she had some great suggestions. I am hopeful and excited to receive some additional assistance acquiring items similar to those Valerie recommended!Llmerry
