Best Downstream Customer Feedback Apps

208+ iOS apps curated and reviewed

4.2 avg rating
20 free apps
Updated May 2026

Finding the right DownStream Customer Feedback app can be overwhelming with so many options. We've analyzed 208+ apps to bring you the best choices for 2026, from free options to premium solutions with advanced features.

Top Picks for Downstream Customer Feedback

smg360#1

smg360 by Service Management Group, Inc. SMG

Editor's Choice
๐Ÿ’ผ Business
3.8๐Ÿ˜ž(523 ratings)
Free
smg360 screenshot 1
smg360 screenshot 2
smg360 screenshot 3
smg360 screenshot 4
smg360 screenshot 5
smg360 screenshot 6

For clients with a valid login, the reporting app offers real-time access to customer feedback and data to improve brand experiences and customer loyalty. Available in over 40 languages, it helps take quick action on insights for better business outcomes. Visit www.smg.com for more information.

What We Love

  • ๐Ÿš€ Fast and smooth performance
  • ๐Ÿ‘ User-friendly interface
  • ๐Ÿ“Š Helpful for tracking customer feedback

Room to Improve

  • ๐Ÿ› Frequent crashes and bugs
  • ๐Ÿ” Difficult to navigate and find information
  • ๐Ÿ•ฐ๏ธ Slow to load and update
Podium - Small Business Tools#2

Podium - Small Business Tools by Podium Corporation, Inc.

Messaging, Payments, Marketing
Strong Contender
๐Ÿ’ผ Business
4.7๐Ÿ˜(31K ratings)
FreeAdsIn-App Purchases
Podium - Small Business Tools screenshot 1
Podium - Small Business Tools screenshot 2
Podium - Small Business Tools screenshot 3
Podium - Small Business Tools screenshot 4
Podium - Small Business Tools screenshot 5
Podium - Small Business Tools screenshot 6

This application is a communications and marketing platform designed to streamline customer interactions for small local businesses. It consolidates messaging, payments, marketing, and reviews into one inbox, making it easy to manage all customer communications efficiently.

What We Love

  • ๐Ÿš€ Brilliant communication tool
  • ๐Ÿ‘ Easy to use and integrate
  • ๐Ÿ’ก Helpful for growing business
  • ๐Ÿš€ Efficient review management

Room to Improve

  • ๐Ÿ› Glitchy app performance
  • ๐Ÿ” Difficult to cancel service
  • ๐Ÿ’ฐ Overpriced for small businesses
RepCard - Field Sales Platform#3

RepCard - Field Sales Platform by Elite One Enterprises LLC

Digital card and lead CRM
Worth Considering
๐Ÿ’ผ Business
4.9๐Ÿ˜Š(2.5K ratings)
FreeAdsIn-App Purchases
RepCard - Field Sales Platform screenshot 1
RepCard - Field Sales Platform screenshot 2
RepCard - Field Sales Platform screenshot 3
RepCard - Field Sales Platform screenshot 4
RepCard - Field Sales Platform screenshot 5
RepCard - Field Sales Platform screenshot 6

Revolutionize your sales approach with our cutting-edge digital business card app that automates follow-ups, generates referrals, manages your pipeline, and more. Try it for free as a Freemium user or unlock premium features to supercharge your sales efforts today!

What We Love

  • ๐Ÿš€ Easy to use
  • ๐Ÿš€ User-friendly interface
  • ๐Ÿš€ Helpful for sales/lead management
  • ๐Ÿš€ Integrates well with other tools

Room to Improve

  • ๐Ÿ› Occasional bugs and glitches
  • ๐Ÿ”‹ Can be resource-intensive on devices
  • โš ๏ธ Concerns about hidden/increasing pricing

More Downstream Customer Feedback apps to explore

4
Lead Connector
Lead Connector
Lead Connector
by LEADCONNECTOR LLC
Free

Revolutionize your sales process with our top-rated app that centralizes lead management, integrates CRM tools, and streamlines sales tasks. Effortlessly track pipeline stages, add leads, make calls, create invoices, and moreโ€”all on-the-go. Elevate your productivity and responsiveness by downloading the app today.

๐Ÿ“Š Productivity
(4K)
5
FrontApp
FrontApp
FrontApp
Customer operations platform
Free

This platform optimizes customer operations for support, sales, and account management teams through a blend of help desk efficiency and email familiarity. Users can streamline communication, automate workflows, and collaborate in real-time to enhance service delivery and operational efficiency, benefiting businesses by boosting customer retention and growth.

๐Ÿ’ผ Business
(161)
6
Dynamics 365 Sales
Dynamics 365 Sales
Dynamics 365 Sales
Sales CRM from Microsoft
Free

A powerful Sales CRM app designed by Microsoft to help you manage deals, access meeting information, join customer meetings via Microsoft Teams, take notes, and receive notifications on-the-go. Stay prepared and never miss a deal with Dynamics 365 Sales. Explore more at the provided link and share your feedback at DSalesMobileSupport@microsoft.com.

๐Ÿ’ผ Business
(727)
7
FastCustomer: Fast customer service
FastCustomer: Fast customer service
FastCustomer: Fast customer service
by FastCustomer, Inc.
Free

Access fast customer service without waiting on hold by using this app. With just a tap, navigate through phone trees to reach the department you need, like tech support or billing, and get connected to an agent immediately.

๐ŸŒŸ Lifestyle
(153)
8
DriveCentric
DriveCentric
DriveCentric
by DriveCentric, Inc.
Free

DriveCentric is an all-in-one sales tool designed to streamline car selling processes. From managing sales pipelines and scheduling appointments to capturing customer delivery photos and scanning driver's licenses, DriveCentric offers a seamless solution for car dealers looking to improve their selling experience. Transform your sales approach today!

๐Ÿ’ผ Business
(7.2K)
9
Zendesk Sell
Zendesk Sell
Zendesk Sell
CRM and Sales Tracker
Free

Zendesk Sell is a cutting-edge CRM and sales tracker that offers mobile sales productivity features like geolocation, email templates, communication tracking, and real-time notifications. With a focus on usability and intelligence, Sell provides a complete solution for managing sales teams effectively. Experience productivity anytime, anywhere by downloading the Zendesk Sell app now.

๐Ÿ’ผ Business
(1.6K)
10
AskNicely
AskNicely
AskNicely
Real Time Customer Feedback
Free

This customer experience management platform allows businesses to collect and respond to customer feedback instantly, providing AI-powered insights and tools to help teams improve and grow. With this app, businesses can track performance, set goals, and take action on feedback in real-time to enhance customer satisfaction and reduce churn.

๐Ÿ’ผ Business
(47)
11
Square: Retail Point of Sale
Square: Retail Point of Sale
Square: Retail Point of Sale
Payment, Inventory Management
Free

Accept payments, manage inventory, and track retail performance with an all-in-one point-of-sale app tailored for retail businesses. Sell faster with intelligent tools, handle exchanges easily, track sales and inventory across multiple locations, and connect with customers seamlessly. Empower your retail business with integrated payments and online selling capabilities.

๐Ÿ’ผ Business
(15K)
12
SPOTIO | #1 Field Sales App
SPOTIO | #1 Field Sales App
SPOTIO | #1 Field Sales App
Outside Sales Management
Free

Organize Your Field Sales Efforts: Revolutionize your field sales game with our powerful application designed to streamline routes, track sales activities, and increase productivity. Stay ahead of the curve and maximize your sales potential today!

๐Ÿ’ผ Business
(314)
13
Altametrics DAR
Altametrics DAR
Altametrics DAR
by Altametrics Inc
Free

Track sales, labor needs, and make informed business decisions with Altametrics DAR. Gain valuable insights to grow your business effectively. Sign up now for better business management.

๐Ÿ’ผ Business
(3.2K)
14
Covve - Business Card Scanner
Covve - Business Card Scanner
Covve - Business Card Scanner
Scan Cards, Digital Reader
Free

Scan, manage, and share business cards effortlessly with the fastest and most accurate scanner. Organize contacts, create digital business cards, and seamlessly integrate with various software platforms for effective networking.

๐Ÿ’ผ Business
(180)
15
Nihaojewelry-Wholesale Online
Nihaojewelry-Wholesale Online
Nihaojewelry-Wholesale Online
Jewelry & Accessories Supplier
Free

Discover a wholesale online platform offering a wide range of jewelry pieces at great prices. Shop for trendy and stylish jewelry items for all occasions, from earrings to necklaces, and more. Explore the latest designs and elevate your style effortlessly!

๐Ÿ›๏ธ Shopping
(842)
16
sales-i
sales-i
sales-i
by sales-i Inc.
Free

This application helps you find new sales opportunities and increase customer retention by intelligently spotting patterns in customer behavior, saving you time and relieving pressure. With its integrated CRM system, you can instantly create customer reports, organize your calendar and sales pipeline, and access valuable insights on-the-go, sign up for a subscription to get started.

๐Ÿ’ผ Business
(36)
17
Accio: Alibaba AI Agent
Accio: Alibaba AI Agent
Accio: Alibaba AI Agent
AI makes business real
Free

Accio is an AI-powered sourcing engine designed to streamline your global product sourcing experience. It offers features like product inspiration, precise supplier matching, AI-generated product information, and real-time negotiation guidance to help you find the perfect products and suppliers with ease. Download the app and let Accio transform your sourcing flow from search to fulfillment.

๐Ÿ“Š Productivity
(1.3K)
18
SalesPro, formerly Leap
SalesPro, formerly Leap
SalesPro, formerly Leap
Digital In-Home Sales Solution
Free

SalesPro is a digital in-home sales solution that streamlines the entire sales process, from estimating to e-signatures, in one convenient app. Close more deals and increase revenue with SalesPro - try it out today!

๐Ÿ“Š Productivity
(4.3K)
19
Siro AI
Siro AI
Siro AI
World class teams use Siro
Free

Record, analyze, and improve sales conversations with our application. Increase your team's close rate by providing precise coaching and sharing valuable insights. Fast-track onboarding and continuous improvement for your sales reps.

๐Ÿ’ผ Business
(1.3K)
20
Apruv
Apruv
Apruv
by Apruv, Inc.
Free
๐Ÿ’ผ Business
(5)