Best Ict Hero Helpdesk Apps

HelpDesk Host

by IDrive Incorporated

Free

Get instant remote support or schedule a session with HelpDesk Host for secure issue resolution. Chat with technicians for better understanding during the remote support session. Need technical help? Try HelpDesk Host today!

Freshdesk

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Free

Get quick, on-the-go customer support with this app for iOS that helps you manage queries from multiple channels with ease. Prioritize, assign, and respond to tickets efficiently, get push notifications, and streamline customer interactions effortlessly.

Freshservice

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Free

Experience seamless IT service management on the go with this revolutionary mobile app! Stay connected with push notifications, manage tickets effortlessly, access the service catalog, and more. Join the mobile service desk revolution today and enhance productivity like never before.

Gorgias Helpdesk

by Gorgias Inc.

Free

This mobile application provides a comprehensive help desk solution, allowing users to manage customer service across various channels efficiently. It enables quick responses, integrates with multiple platforms, and streamlines support operations for eCommerce stores, ultimately enhancing customer service effectiveness and reducing response times.

AnyDesk Remote Desktop

Remote access from anywhere

Free

Access any device remotely with ease using this powerful and reliable Remote Assistance Software. Connect securely from anywhere with high performance and encryption standards. Try it now for free and experience seamless remote access!

TeamViewer Remote Control

by TeamViewer Germany GmbH

Free

This application provides easy, fast, and secure remote access to Windows, Mac, and Linux systems, allowing users to control computers from anywhere, support clients, access office desktops, and more. With intuitive touch controls, file transfers, multi-monitor support, and high security standards, it offers a comprehensive remote management solution. Experience seamless remote control by following a quick guide to set up the app with your computer.

Help Scout

Support customers on the go

Free

This mobile application provides powerful customer support software for assisting customers on the go. Stay connected with customers, collaborate remotely, and enhance customer relationships with fast, personalized email support. Effortlessly manage conversations, apply tags, and streamline customer support tasks directly from your iOS device.

monday.com - AI Work Platform

Plan & Organize Teamwork

Free

Plan, track, and manage projects effectively with an intuitive work management application designed to streamline collaboration and boost productivity. Stay organized, assign tasks, set deadlines, and track progress seamlessly. Try it now for enhanced efficiency and project success.

ClickUp: Tasks, Chat, Docs, AI

#1 AI Workspace & Agents

Free

A team collaboration app that offers task management, chat, and customizable views for efficient project organization and communication. Stay organized, streamline teamwork, and boost productivity with integrated tools for better team collaboration.

TeamViewer QuickSupport

Screen sharing

Free

Get support for your iPhone and iPad remotely with screen sharing capabilities using this secure and fast application. Share your screen live with technicians, chat, transfer files, and more. Simply visit https://start.teamviewer.com, enter the provided ID, and press "Connect to Partner" to get started.

HappyFox Help Desk 2.0

#1 Help Desk 5 Years in a Row

Free

This cloud-based customer support platform offers an enterprise-grade help desk ticketing system and knowledge base software, allowing users to access and manage support tickets on-the-go. With its mobile app, users can quickly respond to customers, track performance, and collaborate with other support agents, all from the palm of their hand.

Mojo Helpdesk

by Metadot Corporation

Free

This mobile application provides a dynamic support solution for helpdesk agents, managers, and admins, offering real-time visibility and efficient management of support tickets, contacts, and account settings on the go. With this app, users can instantly search and review tickets, manage contacts and account settings, and view reports, making it a swift and secure productivity companion.

Field Nation

by Field Nation, LLC

Free

An application that connects skilled IT technicians with businesses for on-site work, offering flexible job opportunities across the US and Canada. Technicians can manage jobs, payments, and client communication through the mobile app, and benefit from hassle-free payments, administrative support, and 24/7 expert assistance. Join now to showcase your skills, find suitable assignments, and enjoy the convenience Field Nation offers.

Spiceworks Help Desk

Manage your Cloud Help Desk

Free

Manage your Cloud Help Desk on-the-go with this app. Access help desk tickets and user information from anywhere, providing IT professionals with the tools they need for their jobs. Join over 1 million global IT pros using this free tool.

Zendesk Chat

Chat with customers

Free

Chat with customers seamlessly using Zendesk Chat, a trusted live chat software for businesses of all sizes. Enhance customer support and engagement on your website today.

ServiceDesk Plus | On-premises

On-premises service desk app

Free

This mobile app for service desk management, powered by ServiceDesk Plus, allows employees to access ITSM essentials, ITAM, and enterprise service management capabilities. Key features include managing requests, tasks, attachments, work logs, solutions, assets, calendar integration, and change approvals. Try the 30-day free trial at https://mnge.it/install-servicedesk.

HelpDesk+

HelpDesk+

Free

Get support for your issues by generating a ticket and receive assistance from our team. Submit your query and let us help you resolve it efficiently.