Leave a Review myWisely
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I think some of you are bananas. Someone mentioned there are no ATMs in NY that don’t charge fees. Any Speedway gas station ATM is free to use with ZERO fees.
(2 within 1 mile of me) . I get my direct deposit 2 days. But it does say UP TO 2 days early so don’t whine if your don’t. It’s not a guarantee. No monthly fees. SOMEHOW it had let me overdraft on a purchase
(a tiny bit) and when my weekly pay was deposited onto the card they only took what went over with that over drafted purchase. I’ve had Global Cash Card for at least the last 4-5 years and recently switched to wisely when I needed a replacement card. The only downfall with GCC was their cards were completely garbage and bent and broke easily. My new Wisely card seems thicker and doesn’t seem as cheesy as my GCC’s I’ve had. Def would recommend.Show lessSvenial187ya
Literally the worst customer service I’ve ever had
Called for the simple task of setting up my Apple Pay, the CSR I was speaking to for whatever reason didn’t like the answer I gave him to one of their security questions and made it to where I needed to speak with a “specialist” unfortunately my called was disconnected (my fault) so I called back and told them I was just on the phone with someone..blah, blah,blah and said I just need to finish up my apple pay stuff with them..I was told that they couldn’t help that I needed to WAIT for someone to call me back sometime today, no time frame...and that they couldn’t help with anything, I then asked to speak with a manager/supervisor about my situation and was again told that THERE WERE NO SUPERVISORS AVAILABLE AND THAT I NEEDED TO WAIT FOR A CALL BACK, the CSR stated that he could place me on hold to wait for one and he said that we were going back and fourth and then proceeded to tell me to have a good day AND ENDED THE CALL WHILE I WAS SPEAKING TO HIM. Called back a third time and spoke with someone and asked to speak with a manager and was placed on hold and the they too ENDED THE PHONE CALL. This is a joke, I have to talk to people on a daily basis for work and would never hang up on a customer.
They won’t let me put 0 stars but that’s what they deserve
Worst experience ever this company is a jokeShow lessmrlbert
Developer Response
Hello, we are sorry to hear your experience and would like to have this looked further into but need some info. Please send us an email to mywisely_feedback@adp.com with your full first and last name as it appears on your account, last 4 numbers of your card, and best phone number to reach you. Thank you, CVHigh Fees Not in Line with Other Options
If your given one of these cards by your employer you can just give them direct deposit information for your bank account or another card product account (Cogni, acorns, moneylion, Dave, sofi, branch etc) to avoid the high fees of this card. My fees were $88 for 2019, $3 for atm (plus what the atm owner bank charges) most accounts these days have no atm fees or offer reimbursement for a certain amount of fees. This means if you take $20 out of an atm your looking at $6-$7 in fees!!!! They charge you 5% for mobile check deposit (that’s just insane) $1.50 statement fee & weird .51 “foreign transaction fees” (does not mean what it sounds like apparently as I was spending within the USA)..... remember you don’t have to use this, take your money into your control & provide your own routing & account number for your direct deposit, this is a giant rip off !!!!Show lessJustBeingHonest
Developer Response
Hello, we understand that at times there are fees that may apply although there are many ways to avoid fees and I would like to help you but need some info. Please send us an email to mywisely_feedback@adp.com with your full first and last name as it appears on your account, last 4 numbers of your card, and phone number. Thank you, CVVery bad customer service
I received this card recently and called to activate apple wallet. I had to call six times and they keep on asking trick questions to verify that I’m the actual card holder that are completely stupid. Like which road is closest to where you live, and gave 4 options that I’m unfamiliar with and said I have to pick one. I randomly picked one. Then he said sorry we can’t set it up.
Update: I called again within 24 hours to try to activate it again. I was asked another 4 ridiculous questions, like which hospital of the 4 options are closed to the “street name”!!!!! I picked answers randomly and they said congrats it’s activated. It worked once. Then it stopped working. Basically paying with Apple Pay is declined. But using the physical card works! Very very bad service and experience :(Show lessMais Abdulwahab
