Can't Use At All
It won't even let me sign in on my phone. It just gives a loading symbol and then does nothing.Metaphorically Literal
Not good in any way
Website is basically useless, tried on multiple laptops with multiple browsers, and continues to say it’s unsupported. Not really sure the unicorn of operating system, browser, etc would get this to actually work.
Never been able to get a password to work for more than 24 hours, trying to reset doesn’t work because it keeps going in a loop….sends email with link to go to a page to reset password, which only sends an email with a link that goes back to the same page. Did they never actually test their own software?
So, haven’t ever used the app because it’s so fraught with issues I’ve not been able to log into it. Will sadly probably have to change providers because of this awful “tool”.Oxfordsteveo
An inconvenient and stressful barrier between patient and provider
Difficult to access, often doesn’t work, will exit randomly, its very easy to become essentially locked out of your account, links directing to the app have never once worked for me. I wish I could just opt out and fill the paperwork out manually/via email, anything other than this. I’m not sure if it makes the lives of the providers any easier, but it certainly only complicates things for the patient.Eeeeeeeeeeeeeee1111
Worst clinical app imagable
If you’re a doctor and you are considering using this? Please do not. By far one of the worst designed apps for patients imaginable. I would rather get a lobotomy naked in freezing tempters by a homeless untrained doctor than continue to use this cancer of an appFar2fargo
App Broken
I can access myio account via browser but not the app. The app tells me I don’t know my correct login info… but the same login info works on my desktop browser. App is broken.KMrkrmn
Buggy
It won’t let me use the app and say it needs to be updated….. But it is up to date considering i just re downloaded the app.madasain69
Lots of bugs
Lots of bugs. Every time I log on, I need to update the version. It frequently provides old information and has caused issues when coordinating with healthcare professionals.al2731
Garbage
Extremely buggy. Can’t even make it through signup. Keeps freezing, loosing connection, and kicking me out. It’s also unsettling to provide SSN immediately. Had to call provider to confirm this wasn’t needed.JamesBelli
I would give it 0 stars if I could.
Never have I come across an app that was more jarring, confusing, uncomfortable or just plain bad to use. I reset my password to try to log in and I guess I have to wait for the database to update, it pretty much forced me to use the google chrome app (which I purposely avoid) to update my password. Whoever made this app, hire me so I can fix it for you.Bingus McGee
Garbage
Doesn’t persist login credentials, crashes, just annoying to use.I don’t normally give reviews
