Nice App but no Support
I have finished 18 days of my 28 Day Plan but no weight loss so far. I am feeling better & happier though. However, I have been unable to get anyone to reply to my support requests, whether I use the button on the Apple App Store or the 3 that I found inside the app.
I can’t login and can’t get my password reset by anyone so I can change it.
I also wanted to understand what happens when the plan finishes. I don’t want the first plan or the workouts to disappear. I see other challenges on the App Store but if I select Get for one it just takes me to my existing app but with no changes in the content for the new Challenge. How do the other plans fit in and do I have to purchase them in which case where is that done?
Update Sep 1
I have now finished two complete rounds of my first plan and now know when you finish a plan you are given the option to repeat it or have them ask you a few questions and they give you a revised 28 day plan. In both those cases the workouts remain the same including 2 new ones which arrived during the course of the plan. There is still no information on how to select a new challenge or event advertised in the Apple App store. Still no response from support about login. I want to try one of the other challenges when I finish this round of my revised plan but also keep the workouts I have. There is no option at the end of a plan to start a different challenge.
Added Sept 15
They should correct the AI pronunciation of Chi, alternate and bow. These words have 2 different english pronunciations with different meanings, and the AI is using the wrong ones.
Added Oct 31
I found that some of the Challenges show up in the top section of the Workouts tab. However not all the ones shown in the App Store have shown up for me yet. The reference in the description re having a 7M subscription to get full access to all content isn’t helpful, as I have a subscription but there is nothing to explain if I need a different one.
I can’t login and can’t get my password reset by anyone so I can change it.
I also wanted to understand what happens when the plan finishes. I don’t want the first plan or the workouts to disappear. I see other challenges on the App Store but if I select Get for one it just takes me to my existing app but with no changes in the content for the new Challenge. How do the other plans fit in and do I have to purchase them in which case where is that done?
Update Sep 1
I have now finished two complete rounds of my first plan and now know when you finish a plan you are given the option to repeat it or have them ask you a few questions and they give you a revised 28 day plan. In both those cases the workouts remain the same including 2 new ones which arrived during the course of the plan. There is still no information on how to select a new challenge or event advertised in the Apple App store. Still no response from support about login. I want to try one of the other challenges when I finish this round of my revised plan but also keep the workouts I have. There is no option at the end of a plan to start a different challenge.
Added Sept 15
They should correct the AI pronunciation of Chi, alternate and bow. These words have 2 different english pronunciations with different meanings, and the AI is using the wrong ones.
Added Oct 31
I found that some of the Challenges show up in the top section of the Workouts tab. However not all the ones shown in the App Store have shown up for me yet. The reference in the description re having a 7M subscription to get full access to all content isn’t helpful, as I have a subscription but there is nothing to explain if I need a different one.
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CBCarol A M B
Gentle and Results
Love this addition to my daily routine.
Ccbartow
Breath work?
Would love guidance on breathing with exercises
TTarana82Z
You can adjust it
It wasn’t clear, but if you tap upper right corner you can customize the duration and areas to leave out. Excellent app. Will renew!
SSurveyman
Easy to follow
Tried Tai Chi walking and it didn’t gel. Found this app and it is brilliant. The exercises are explained well and the pictures help to follow. Not so difficult that put you off but you can feel the benefit at the end of the session. I’m❤️
BBramble-Rainbow
