Was great…at first
Great for a couple months. Now it’s stuck in an endless loop of the same 14 exercises every day. No response from customer service. So disappointed because I really liked the app and it was helping me so much. :(
Nice App but no Support
I have finished 18 days of my 28 Day Plan but no weight loss so far. I am feeling better & happier though. However, I have been unable to get anyone to reply to my support requests, whether I use the button on the Apple App Store or the 3 that I found inside the app.
I can’t login and can’t get my password reset by anyone so I can change it.
I also wanted to understand what happens when the plan finishes. I don’t want the first plan or the workouts to disappear. I see other challenges on the App Store but if I select Get for one it just takes me to my existing app but with no changes in the content for the new Challenge. How do the other plans fit in and do I have to purchase them in which case where is that done?
Update Sep 1
I have now finished two complete rounds of my first plan and now know when you finish a plan you are given the option to repeat it or have them ask you a few questions and they give you a revised 28 day plan. In both those cases the workouts remain the same including 2 new ones which arrived during the course of the plan. There is still no information on how to select a new challenge or event advertised in the Apple App store. Still no response from support about login. I want to try one of the other challenges when I finish this round of my revised plan but also keep the workouts I have. There is no option at the end of a plan to start a different challenge.
Added Sept 15
They should correct the AI pronunciation of Chi, alternate and bow. These words have 2 different english pronunciations with different meanings, and the AI is using the wrong ones.
I can’t login and can’t get my password reset by anyone so I can change it.
I also wanted to understand what happens when the plan finishes. I don’t want the first plan or the workouts to disappear. I see other challenges on the App Store but if I select Get for one it just takes me to my existing app but with no changes in the content for the new Challenge. How do the other plans fit in and do I have to purchase them in which case where is that done?
Update Sep 1
I have now finished two complete rounds of my first plan and now know when you finish a plan you are given the option to repeat it or have them ask you a few questions and they give you a revised 28 day plan. In both those cases the workouts remain the same including 2 new ones which arrived during the course of the plan. There is still no information on how to select a new challenge or event advertised in the Apple App store. Still no response from support about login. I want to try one of the other challenges when I finish this round of my revised plan but also keep the workouts I have. There is no option at the end of a plan to start a different challenge.
Added Sept 15
They should correct the AI pronunciation of Chi, alternate and bow. These words have 2 different english pronunciations with different meanings, and the AI is using the wrong ones.
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Beginners Tai Chi
Excellent! Gentle movements which is just what I need after cardio thoracic surgery.
Excellent
Excellent stretching and low impact exercises!
Paid, couldn’t access my account
The exercises are ok. Looks to be computer generated. How does a Tai Chi program mispronounce Chi? The main problem is that I paid for a year, then cancelled - there was no other way to turn off auto-renewal. Then I could no longer log in, even though I should have had access until May of 2027. I tried several contact addresses, but received no response.
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