Best Customer Management Tool Apps

216+ iOS apps curated and reviewed

4.2 avg rating
20 free apps
Updated June 2026

With an average user rating of 4.2★, the customer management tool category is one of the App Store's strongest. Browse all 216+ apps we track, sorted so the most loved ones surface first.

Top Picks for Customer Management Tool

Quo (formerly OpenPhone)#1

Quo (formerly OpenPhone) by OpenPhone Technologies Inc

Business calling and texting
Editor's Choice
💼 Business
4.4😊(11K ratings)
FreeIn-App Purchases
#55in Business
Quo (formerly OpenPhone) screenshot 1
Quo (formerly OpenPhone) screenshot 2
Quo (formerly OpenPhone) screenshot 3
Quo (formerly OpenPhone) screenshot 4
Quo (formerly OpenPhone) screenshot 5
Quo (formerly OpenPhone) screenshot 6

This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

What We Love

  • 🚀 Great phone
  • 👍 Fantastic App
  • 👍 Great app!
  • 👍 Great service

Room to Improve

  • 🔇 Unable to mute individual numbers
  • 🐛 SMS notifications don't alert sometimes
  • 🔒 Forced to let AI read all of our messages
FrontApp#2

FrontApp by FrontApp. Inc.

Customer operations platform
Strong Contender
💼 Business
3.5😐(161 ratings)
FreeAds
FrontApp screenshot 1
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FrontApp screenshot 4

This platform optimizes customer operations for support, sales, and account management teams through a blend of help desk efficiency and email familiarity. Users can streamline communication, automate workflows, and collaborate in real-time to enhance service delivery and operational efficiency, benefiting businesses by boosting customer retention and growth.

What We Love

  • 👥 Excellent for shared team inboxes
  • 🎯 Streamlined email collaboration
  • ⚡ Desktop and web versions are solid
  • 🔄 Useful commenting and tagging features

Room to Improve

  • 🐢 Slow app performance and loading times
  • 🐛 Frequent crashes and freezing
  • 📱 Mobile app significantly behind desktop version
FastCustomer: Fast customer service#3
2.7😞(153 ratings)
FreeIn-App Purchases
FastCustomer: Fast customer service screenshot 1
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FastCustomer: Fast customer service screenshot 3
FastCustomer: Fast customer service screenshot 4
FastCustomer: Fast customer service screenshot 5

Access fast customer service without waiting on hold by using this app. With just a tap, navigate through phone trees to reach the department you need, like tech support or billing, and get connected to an agent immediately.

What We Love

  • 🚀 Eliminates phone hold times and waiting
  • 💡 Innovative callback feature saves time
  • 👍 Simple and intuitive user interface
  • ✅ Works reliably when functioning properly

Room to Improve

  • 🐛 Frequent app crashes on launch
  • ❌ Non-functional on newer iOS versions
  • 💔 Abandoned/outdated codebase

More Customer Management Tool apps to explore

4
Bigin by Zoho CRM
Bigin by Zoho CRM
Bigin by Zoho CRM
Sales CRM for Small Businesses
Free

This application is a sales CRM designed for small businesses, combining the power of a pipeline-centric CRM with the simplicity of spreadsheets. It helps users manage contacts, track sales pipelines, schedule tasks, and get notifications for follow-ups, all with easy-to-use features like widgets and Siri shortcuts. Upgrade to Bigin Express for additional features like multiple pipelines and custom dashboards. Explore the app now for better sales management.

💼 Business
(884)
5
Melon CRM Customer Management
Melon CRM Customer Management
Melon CRM Customer Management
Client Relationship System
Free

This cloud-based client relationship system helps business owners track communications with clients, featuring tools like automated reminders, appointment calendars, and financial reports. By using this system, business owners can efficiently manage client relationships and stay organized, whether in the office or on the go.

💼 Business
(33)
6
Streak - CRM for Gmail
Streak - CRM for Gmail
Streak - CRM for Gmail
by Rewardly Inc.
Free

A versatile CRM tool for Gmail users, streamlining customer management directly within Gmail. Access emails, track customer details, manage deals efficiently, and collaborate with team members seamlessly. Perfect for sales, support, hiring, product management, fundraising, and event planning.

📊 Productivity
(109)
7
Yelp for Business App
Yelp for Business App
Yelp for Business App
Respond to reviews & leads
Free

An app for businesses to manage customer reviews, respond to feedback, and monitor their online reputation. Take control of your business's online presence today!

💼 Business
(21K)
8
amoCRM 2.0
amoCRM 2.0
amoCRM 2.0
Cloud based CRM system
Free

This cloud-based CRM system enables personalized one-on-one customer interactions through multi-channel communication, including messengers, emails, and calls, all from a single app. With powerful analytics, reporting, and automation tools, it provides an ideal sales solution for entrepreneurs and SMBs, accessible on-the-go.

💼 Business
(20)
9
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

Get instant support with LiveChat, a real-time customer service application that connects you with representatives to address your queries efficiently. Enjoy quick responses and personalized assistance whenever you need help.

💼 Business
(108)
10
SmarterTrack Mobile
SmarterTrack Mobile
SmarterTrack Mobile
Customer service to go
Free

This mobile application provides agents and managers with a comprehensive customer service toolset on-the-go, offering core functionality for ticketing, live chat, call logging, and task management. With this app, users can efficiently manage customer interactions, collaborate with teams, and stay organized, all from their mobile device.

💼 Business
(2)
11
LuxorCRM
LuxorCRM
LuxorCRM
by Next Gear Solutions LLC
Free

This mobile CRM tool helps businesses streamline sales, improve marketing efforts, and strengthen customer relationships with a user-friendly interface and top-notch functionality. Ideal for B2B, B2C, or mixed-mode organizations, it provides a comprehensive solution to boost business performance.

📊 Productivity
(55)
12
JobStack for Business
JobStack for Business
JobStack for Business
Staffing, Workforce Management
Free

Connect with JobStack for Business, your local staffing partner. With quick access to a network of ready-to-work job seekers, simplified shift filling, and real-time workforce visibility, you can easily meet your staffing needs. Contact your local PeopleReady team to get started!

💼 Business
(405)
13
Insightly CRM
Insightly CRM
Insightly CRM
by Insightly Inc
Free

Unlock business growth with a leading cloud-based Customer Relationship Management (CRM) and project management application trusted by over 1.5 million users worldwide. Accessible via web browser and mobile app, it helps manage customer interactions, leads, sales opportunities, and projects seamlessly. Join the ranks of businesses benefiting from its flexibility and customization.

💼 Business
(288)
14
DelightChat - Customer Support
DelightChat - Customer Support
DelightChat - Customer Support
Shared Customer Support Inbox
Free
💼 Business
(1)
15
Copper CRM
Copper CRM
Copper CRM
CRM for Google Workspace
Free

Copper is a CRM designed for G Suite users to streamline sales processes with visual pipelines accessible on iPhone. Seamlessly integrating with G Suite apps, it automates tasks, boosts productivity, and offers a 14-day free trial. Try it now to enhance your sales efficiency!

💼 Business
(448)
16
MightyCall Classic
MightyCall Classic
MightyCall Classic
by CallCurrent, Inc.
Free

Receive, review, and respond to customer requests on-the-go with MightyCall Mobile. Designed for small businesses, this app allows you to monitor omnichannel communication, assign tasks, track progress, and respond quickly using native applications like email or phone calls. Download the free iOS app now for efficient customer support anytime, anywhere.

💼 Business
(197)
17
CDK Modern Retail CRM
CDK Modern Retail CRM
CDK Modern Retail CRM
by Data Software Services LLC
Free

Experience seamless dealership management with a portable CRM tool that enables sales staff to access sales functionalities on-the-go via mobile devices. Manage all aspects of customer relations, inventory, sales process, and communication efficiently, ensuring real-time integration for up-to-date data availability. Transform your dealership operations with CDK Modern Retail CRM.

💼 Business
(296)
18
Ultimate CRM
Ultimate CRM
Ultimate CRM
by ULTIMATETEK SOLUTIONS PRIVATE LIMITED
Free

This customer relationship management tool helps track and manage customer interactions, from adding complaints and service requests to tracking ticket status and sending feedback. It streamlines communication and support processes, allowing users to efficiently manage customer relationships and service issues.

💼 Business
(18)
19
Customer List: Client Records
Customer List: Client Records
Customer List: Client Records
Customer Database, Client list
Free

This customer management system helps you organize client records, tasks, and notes, ensuring exceptional service and business growth. Try it for free to build better relationships with your customers, stay organized, and provide better services with features like client planning, time tracking, and contact management.

💼 Business
(4)
20
Crisp
Crisp
Crisp
Chat with your customers
Free

Connect with your customers anytime, anywhere using a powerful mobile team inbox with integrated features like CRM, chatbots, and marketing automation. Manage conversations from various channels in one shared inbox for seamless customer service on the go.

💼 Business
(516)