Best Customer Relations Apps

191+ iOS apps curated and reviewed

4.1 avg rating
20 free apps
Updated June 2026

Every iPhone needs a few good customer relations apps. We benchmark 191+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Top Picks for Customer Relations

Quo (formerly OpenPhone)#1

Quo (formerly OpenPhone) by OpenPhone Technologies Inc

Business calling and texting
Editor's Choice
💼 Business
4.4😊(11K ratings)
FreeIn-App Purchases
#57in Business
Quo (formerly OpenPhone) screenshot 1
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Quo (formerly OpenPhone) screenshot 6

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

What We Love

  • 🚀 Great phone
  • 👍 Fantastic App
  • 👍 Great app!
  • 👍 Great service

Room to Improve

  • 🔇 Unable to mute individual numbers
  • 🐛 SMS notifications don't alert sometimes
  • 🔒 Forced to let AI read all of our messages
FrontApp#2

FrontApp by FrontApp. Inc.

Customer operations platform
Strong Contender
💼 Business
3.5😐(161 ratings)
FreeAds
FrontApp screenshot 1
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This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

What We Love

  • 👥 Excellent for shared team inboxes
  • 🎯 Streamlined email collaboration
  • ⚡ Desktop and web versions are solid
  • 🔄 Useful commenting and tagging features

Room to Improve

  • 🐢 Slow app performance and loading times
  • 🐛 Frequent crashes and freezing
  • 📱 Mobile app significantly behind desktop version
FastCustomer: Fast customer service#3
2.7😞(153 ratings)
FreeIn-App Purchases
FastCustomer: Fast customer service screenshot 1
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Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

What We Love

  • 🚀 Eliminates phone hold times and waiting
  • 💡 Innovative callback feature saves time
  • 👍 Simple and intuitive user interface
  • ✅ Works reliably when functioning properly

Room to Improve

  • 🐛 Frequent app crashes on launch
  • ❌ Non-functional on newer iOS versions
  • 💔 Abandoned/outdated codebase

More Customer Relations apps to explore

4
GetHuman
GetHuman
GetHuman
by GetHuman LLC
Free

This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.

Skip hold timesCustomer support guidanceFollow-up reminders
🔧 Utilities
(113)
free
5
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses
💼 Business
(108)
freemium
6
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(2.9K)
freemium
7
Reputation Mobile
Reputation Mobile
Reputation Mobile
Raise your customer experience
Free

Manage your business's online reputation and enhance customer experience on the go. Track performance, respond to reviews and messages, gather feedback through surveys, and engage customers with social media posts.

Track Reputation ScoreRespond to customer reviewsSend review requests
💼 Business
(210)
free
8
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
An AI coach in your pocket
Free

This app uses speech analytics to analyze customer interactions, providing insights to improve service and increase sales. It automatically takes notes from conversations, allowing users to focus entirely on the customer.

Speech analytics for customer interactionsConversation improvement guidanceSales increase strategies
💼 Business
(764)
free
9
DelightChat - Customer Support
DelightChat - Customer Support
DelightChat - Customer Support
Shared Customer Support Inbox
Free

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

Unified inbox for multiple channelsTeam collaboration toolsShopify order data integration
💼 Business
(1)
free
10
Customer Service Revolution
Customer Service Revolution
Customer Service Revolution
Conference Guide
Free

This app provides attendees with all the essential information for the annual Customer Service Revolution conference. It's designed for leaders and entrepreneurs focused on excelling in customer service to gain a competitive edge.

Conference information accessNetworking opportunitiesEducational content
💼 Business
(35)
free
11
Customer List: Client Records
Customer List: Client Records
Customer List: Client Records
Customer Database, Client list
Free

Manage client relationships and tasks with this comprehensive customer management system. Organize client records, notes, and deadlines to provide exceptional service and grow your business. Features include offline access and a client planner.

Build customer listsSave customer notesManage client tasks
💼 Business
(4)
free with in-app purchases
12
Crisp
Crisp
Crisp
Chat with your customers
Free

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

Multi-channel customer inboxTeam inbox managementMobile-optimized experience
💼 Business
(516)
free
13
My Customer Connect
My Customer Connect
My Customer Connect
by Westrom Software
Free

This business tool enables companies to manage customer relationships by providing a portal for clients to view billing and service history. Customers can also request additional services through their personalized accounts. It offers a dedicated sub-domain for easy access and account creation.

Customer service portalView billing historyView service history
💼 Business
(1)
free
14
respond.io - Inbox
respond.io - Inbox
respond.io - Inbox
Messaging CRM
Free

Manage customer conversations from multiple messaging channels in one unified inbox. Empower your team with AI-assisted replies, real-time updates, and contact management to enhance marketing, sales, and support efforts.

Unified inbox for all channelsTeam collaboration on conversationsAI-assisted replies and translation
💼 Business
(14)
free
15
MightyCall Classic
MightyCall Classic
MightyCall Classic
by CallCurrent, Inc.
Free

Manage customer communications from anywhere with this mobile app. Receive alerts for new requests, view details, respond instantly, and reassign tasks to colleagues. It's like having a call center on your phone, designed for small businesses.

Omnichannel communication managementReal-time customer request alertsRequest assignment to team members
💼 Business
(197)
free
16
Chatway Website Live Chat
Chatway Website Live Chat
Chatway Website Live Chat
Chat with your site's visitors
Free

Connect with your website visitors in real-time, anytime, anywhere. Respond to live chats, view visitor activity, and manage conversations from multiple channels directly on your mobile device. Gain insights into visitor behavior and order data to provide faster, more personalized support.

Real-time visitor trackingMulti-channel chat managementVisitor behavior insights
💼 Business
(257)
free
17
Smartsupp
Smartsupp
Smartsupp
Live chat for websites & shops
Free

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

AI chat assistantsUnified chat inboxAutomated messages & chatbots
💼 Business
(139)
free with in-app purchases
18
AskNicely
AskNicely
AskNicely
Real Time Customer Feedback
Free

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

Real-time customer feedback collectionAI-powered customer experience managementCSAT and NPS performance tracking
💼 Business
(47)
free
19
Eyes On Global
Eyes On Global
Eyes On Global
Eyes On Global
Free

This app helps businesses protect their brand reputation and improve customer experience through location-level insights. It offers tools for mystery shopping, customer surveys, and market research, enabling operational excellence and financial growth.

Mystery shopping assignmentsCustomer experience surveysBrand reputation protection
💼 Business
(76)
free
20
Sunwai Customer Complaint
Sunwai Customer Complaint
Sunwai Customer Complaint
by State Bank of Pakistan
Free

This app allows the general public to easily file complaints against financial institutions like Banks, MFBs, and DFIs. Available 24/7 on the Apple Store, it facilitates lodging complaints for Roshan Digital Accounts and general banking services. Users must register with personal details to submit a complaint.

Lodge complaints against financial institutionsSupports Banks, MFBs, and DFIsComplaint submission for Roshan Digital Accounts
💰 Finance
(1)
free