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Best Outsourced Support Alternative Apps

224+ iOS apps curated and reviewed

4.4 avg rating
20 free apps
Updated June 2026

With an average user rating of 4.4★, the outsourced support alternative category is one of the App Store's strongest. Browse all 224+ apps we track, sorted so the most loved ones surface first.

Top Picks for Outsourced Support Alternative

Zendesk Support#1

Zendesk Support by Zendesk, Inc.

Support - anytime, anywhere
Editor's Choice
💼 Business
4.5😞(4.2K ratings)
Free
Zendesk Support screenshot 1
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Get ahead of your day with Zendesk Support for iOS, a fast and secure tool for agents and managers. Track team performance, receive real-time notifications, and collaborate seamlessly - all on the go! Learn more and create a free account at the link provided.

What We Love

  • 🚀 Easy to use mobile version
  • 👍 Convenient for on-the-go support
  • 🚀 Straightforward interface
  • 🚀 Useful for tracking tickets

Room to Improve

  • 🐛 Crashes and freezes frequently
  • 🐛 Notifications not working as expected
  • 🐛 Inconsistent with web version
Tidio#2

Tidio by TIDIO POLAND SP Z O O

AI customer support software
Strong Contender
💼 Business
4.8😐(4.8K ratings)
Free
Tidio screenshot 1
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Tidio screenshot 6

A live chat app that connects you with customers instantly, offering quick responses, chatbots, visitor details, and push notifications for enhanced customer satisfaction and lead generation. Communicate with customers on-the-go and never miss a chance to engage with them!

What We Love

  • 👍 Easy to use
  • 🚀 Responsive and fast
  • 💡 Helpful chatbot features
  • 🤝 Great for customer communication

Room to Improve

  • 🐛 Unreliable notifications
  • 🔄 Frequent app crashes and glitches
  • 🔒 Concerns about data privacy
Quo (formerly OpenPhone)#3

Quo (formerly OpenPhone) by OpenPhone Technologies Inc

Business calling and texting
Worth Considering
💼 Business
4.4😊(11K ratings)
FreeIn-App Purchases
#53in Business
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This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

What We Love

  • 🚀 Great phone
  • 👍 Fantastic App
  • 👍 Great app!
  • 👍 Great service

Room to Improve

  • 🔇 Unable to mute individual numbers
  • 🐛 SMS notifications don't alert sometimes
  • 🔒 Forced to let AI read all of our messages

More Outsourced Support Alternative apps to explore

4
Google Voice
Google Voice
Google Voice
Smarter voice calling
Free

"Get a smarter voice calling experience with this app that provides you with a phone number for calls, texts, and voicemail. Stay in control with spam filtering, personalized settings, and easy message management across devices. Enjoy advanced features like voicemail transcription and save on international calling rates. Available for personal Google Accounts in the US and Google Workspace accounts in select markets."

📊 Productivity
(62K)
5
BeyondTrust Support
BeyondTrust Support
BeyondTrust Support
Powered by Bomgar
Free

This mobile application enables employees and end-users to receive full support on their iOS devices, allowing them to be more productive while mobile. With this app, support representatives can securely chat, co-browse, and provide guidance to resolve issues, making it easier to get help on-the-go.

🔧 Utilities
(54)
6
Beside (M1): AI Receptionist
Beside (M1): AI Receptionist
Beside (M1): AI Receptionist
From missed call to booked job
Free

Manage your work contacts efficiently with a handy phone application designed for business professionals. Keep your work and personal contacts separate, schedule important calls, and access work-related information with ease. Download now to streamline your communication workflow.

📊 Productivity
(8.7K)
7
Visual Support
Visual Support
Visual Support
by SIGHTCALL
Free

This application enables support agents to remotely view and interact with a user's iOS device or screen, facilitating visual support and collaboration. By downloading the app and connecting to a session, users can leverage advanced features such as HD audio, screen sharing, and live annotations to resolve issues efficiently.

💼 Business
(31)
8
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

Get instant support with LiveChat, a real-time customer service application that connects you with representatives to address your queries efficiently. Enjoy quick responses and personalized assistance whenever you need help.

💼 Business
(108)
9
Contacts+ | Address Book
Contacts+ | Address Book
Contacts+ | Address Book
Effortless Contact Management
Free

Effortlessly manage and sync your contacts across devices and accounts with this cloud-based address book tool. Consolidate contact information, ensure accuracy, and access your address book from anywhere with ease. Simplify your contact management experience today!

📊 Productivity
(5.8K)
10
Line2 - Second Phone Number
Line2 - Second Phone Number
Line2 - Second Phone Number
Calls, Texts, & SMS Messaging
Free

Get a second phone number for calls and texts with Line2 - a convenient communication app that helps you manage work and personal contacts separately. Stay connected on the go without needing a second device. Try Line2 today!

📊 Productivity
(20K)
11
Sideline: Private 2nd Number
Sideline: Private 2nd Number
Sideline: Private 2nd Number
Phone Call and Text Number
Free

Get a second phone number with Sideline and enjoy private texting, contact management, and more. Stay connected with unlimited texting and convenient call features, all in one app. Organize your conversations and never miss an important message.

🔧 Utilities
(15K)
12
Rebtel: Top-ups And Calls
Rebtel: Top-ups And Calls
Rebtel: Top-ups And Calls
Recharge Fast, Call Worldwide.
Free

Experience high-quality, low-cost international calls, recharges, and money transfers with an all-in-one app. Connect with over 190 countries, send recharges in minutes, and transfer money securely. Simplify your cross-border communication needs today!

🌐 Social Networking
(123K)
13
Customer App - Zoho Assist
Customer App - Zoho Assist
Customer App - Zoho Assist
Live Screen Sharing & Support
Free

A customer app that facilitates live screen sharing for seamless remote assistance. Enhance your support experience today with our intuitive tool for real-time troubleshooting.

🔧 Utilities
(3.2K)
14
Second Phone Number - 2Number
Second Phone Number - 2Number
Second Phone Number - 2Number
2nd Line for Texts and Calls
Free

Get a second phone number for private calls and texts with 2Number! Make international calls, hide your real number, and use features like call recording and text messaging. Perfect for online services, dating, and more. Try it now!

🔧 Utilities
(132K)
15
OnPhone: Second Number & eSIM
OnPhone: Second Number & eSIM
OnPhone: Second Number & eSIM
Private Texts & Calls, eSIMs
Free

"Get a second phone number for personal or business use with OnPhone. Make international calls, choose custom numbers, and enjoy features like voicemail, call recording, call forwarding, and more with eSIM technology to save on data fees. Download now!"

💼 Business
(51K)
16
WeTalk -US Phone Plan for Call
WeTalk -US Phone Plan for Call
WeTalk -US Phone Plan for Call
International Phone Calling
Free

Easily make calls over WiFi with our intuitive app. Stay connected with friends globally without worrying about mobile network limitations. Download now to experience seamless WiFi calling.

🌐 Social Networking
(185)
17
Dialpad
Dialpad
Dialpad
A modern phone system
Free

Experience seamless business communication with a comprehensive platform that centralizes calls, messages, and contacts. Enjoy unique features like automatic transcriptions, device flexibility, and rich contact profiles for productive and efficient conversations. Elevate your team's communication effortlessly.

💼 Business
(4.5K)
18
BOSS Revolution: Call & Top up
BOSS Revolution: Call & Top up
BOSS Revolution: Call & Top up
International Calls, Recharge
Free

Make crystal-clear international calls, top up mobiles worldwide, and transfer money effortlessly with this all-in-one calling app. Enjoy bonus offers, reliable service, secure transactions, and exciting promotions. Join 1.5M happy users and download now for the best in global communication.

🌐 Social Networking
(6.7K)
19
Gruveo
Gruveo
Gruveo
One-Click Video Conferencing
Free

Experience seamless one-click video conferencing with instant alerts, voice and video calls, text messaging, group conversations, cloud call recording, and more with this app. Stay connected with customers effortlessly without the need for signups or new apps. Join now to enhance your communication experience.

💼 Business
(988)
20
Zoho CRM - Sales & Marketing
Zoho CRM - Sales & Marketing
Zoho CRM - Sales & Marketing
CRM for Every Business
Free

A powerful sales management application that streamlines customer relationship management, tracks sales activities, and enhances team collaboration for increased productivity and efficiency. Try it now to supercharge your sales processes and boost your business growth.

💼 Business
(2.7K)

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