Best Customer Assist Apps

200+ iOS apps curated and reviewed

3.9 avg rating
20 free apps
Updated April 2026

Every iPhone needs a few good customer assist apps. We benchmark 200+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Top Picks for Customer Assist

Customer App - Zoho Assist#1

Customer App - Zoho Assist by Zoho Corporation

Live Screen Sharing & Support
Editor's Choice
πŸ”§ Utilities
4.1😞(3.2K ratings)
Free
Customer App - Zoho Assist screenshot 1
Customer App - Zoho Assist screenshot 2
Customer App - Zoho Assist screenshot 3
Customer App - Zoho Assist screenshot 4
Customer App - Zoho Assist screenshot 5

A customer app that facilitates live screen sharing for seamless remote assistance. Enhance your support experience today with our intuitive tool for real-time troubleshooting.

What We Love

  • πŸ‘ Patient and helpful support
  • ✨ Excellent assistance

Room to Improve

  • 🚨 Scammers use this app to steal information
  • πŸ”’ Lack of security measures to prevent abuse
  • ⚠️ App enables remote access to devices
GoToAssist Support - Customer#2

GoToAssist Support - Customer by GoTo Group, Inc.

New! Support for v5
Strong Contender
πŸ’Ό Business
2.5(36 ratings)
Free
GoToAssist Support - Customer screenshot 1
GoToAssist Support - Customer screenshot 2
GoToAssist Support - Customer screenshot 3

Get direct troubleshooting support on your mobile device with the GoToAssist Support app. Share your screen live with a trusted support agent for quick assistance. Simply install the app, enter the Support Key, and allow your agent to connect.

Zoho Desk#3

Zoho Desk by Zoho Corporation

Customer Service Software
Worth Considering
πŸ’Ό Business
4.7😐(1.6K ratings)
FreeAds
Zoho Desk screenshot 1
Zoho Desk screenshot 2
Zoho Desk screenshot 3
Zoho Desk screenshot 4
Zoho Desk screenshot 5
Zoho Desk screenshot 6

An award-winning, context-aware help desk software for providing exceptional customer service, making it easy to prioritize and resolve tickets on the go. Collaborate seamlessly, stay informed with push notifications, and simplify actions with gestures. Experience true mobile customer support with Zoho Desk.

What We Love

  • πŸš€ Efficient app for managing tickets on the go
  • πŸ‘ Easy to use interface
  • πŸ”’ Secure and reliable
  • πŸ’‘ Integrates well with Zoho Desk web version

Room to Improve

  • πŸ› Crashes and bugs, especially with certain ticket features
  • πŸ” Limited functionality compared to web version
  • πŸ”” Notification issues, such as not receiving alerts for new tickets

More Customer Assist apps to explore

4
Zoho Assist - Remote Desktop
Zoho Assist - Remote Desktop
Zoho Assist - Remote Desktop
Remote Access & Support
Free

Access your computer remotely from anywhere with the convenience of Zoho Assist - Remote Desktop. Take control of your desktop, transfer files, and troubleshoot issues seamlessly with this powerful remote access tool. Experience efficient remote collaboration today!

πŸ’Ό Business
(893)
5
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Get ahead of your day with Zendesk Support for iOS, a fast and secure tool for agents and managers. Track team performance, receive real-time notifications, and collaborate seamlessly - all on the go! Learn more and create a free account at the link provided.

πŸ’Ό Business
(4.2K)
6
Ask Assist - AI Chat Bot
Ask Assist - AI Chat Bot
Ask Assist - AI Chat Bot
Personal Virtual AI Assistant
Free

Experience convenience and efficiency with an interactive AI-powered personal assistant app that provides personalized task suggestions, engaging interactions, and a wide range of predefined tasks tailored to your preferences and goals. Chat on any topic and streamline your day with AI recommendations designed to make your daily life easier.

πŸ”§ Utilities
(12K)
7
Tidio
Tidio
Tidio
AI customer support software
Free

A live chat app that connects you with customers instantly, offering quick responses, chatbots, visitor details, and push notifications for enhanced customer satisfaction and lead generation. Communicate with customers on-the-go and never miss a chance to engage with them!

πŸ’Ό Business
(4.8K)
8
CallAssist: Customer Support
CallAssist: Customer Support
CallAssist: Customer Support
Fast Service Calls, Get Help
Free
πŸ”§ Utilities
(1)
9
Help Scout
Help Scout
Help Scout
Support customers on the go
Free

This mobile application provides powerful customer support software for assisting customers on the go. Stay connected with customers, collaborate remotely, and enhance customer relationships with fast, personalized email support. Effortlessly manage conversations, apply tags, and streamline customer support tasks directly from your iOS device.

πŸ’Ό Business
(269)
10
FastCustomer: Fast customer service
FastCustomer: Fast customer service
FastCustomer: Fast customer service
by FastCustomer, Inc.
Free

Access fast customer service without waiting on hold by using this app. With just a tap, navigate through phone trees to reach the department you need, like tech support or billing, and get connected to an agent immediately.

🌟 Lifestyle
(153)
11
Virtual Assist
Virtual Assist
Virtual Assist
by Allstate Insurance Company
Free

Instantly connect with service representatives via video chat, switch between front and back cameras, and utilize a flashlight feature within the app for enhanced communication and convenience. Experience efficient assistance without appointments using Virtual Assist.

πŸ’Ό Business
(269)
12
GetHuman
GetHuman
GetHuman
by GetHuman LLC
Free

The application described is a customer support tool that helps users resolve issues efficiently. It provides features like skipping long hold times, getting guidance on the right things to say, and receiving reminders for follow-ups. This application aims to simplify and streamline the customer support experience, making it more convenient and less frustrating for users.

πŸ”§ Utilities
(113)
13
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

Get instant support with LiveChat, a real-time customer service application that connects you with representatives to address your queries efficiently. Enjoy quick responses and personalized assistance whenever you need help.

πŸ’Ό Business
(108)
14
FrontApp
FrontApp
FrontApp
Customer operations platform
Free

This platform optimizes customer operations for support, sales, and account management teams through a blend of help desk efficiency and email familiarity. Users can streamline communication, automate workflows, and collaborate in real-time to enhance service delivery and operational efficiency, benefiting businesses by boosting customer retention and growth.

πŸ’Ό Business
(161)
15
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Get quick, on-the-go customer support with this app for iOS that helps you manage queries from multiple channels with ease. Prioritize, assign, and respond to tickets efficiently, get push notifications, and streamline customer interactions effortlessly.

πŸ’Ό Business
(2.9K)
16
Screen Mirroring | Smart TV
Screen Mirroring | Smart TV
Screen Mirroring | Smart TV
Video Cast & TV Mirror Share
Free

Easily mirror your device screen to your Smart TV with this app, allowing you to seamlessly stream videos and share content with a simple and quick setup. Experience the convenience of wireless screen sharing today.

πŸ”§ Utilities
(26K)
17
Aivi - Your Custom AI Chatbot
Aivi - Your Custom AI Chatbot
Aivi - Your Custom AI Chatbot
Customize, Talk & Ask Anything
Free

Create your personalized AI chatbot with Aivi. Tailor its responses to your preferences and enjoy engaging conversations. Start chatting today!

🌟 Lifestyle
(1.3K)
18
Bigin by Zoho CRM
Bigin by Zoho CRM
Bigin by Zoho CRM
Sales CRM for Small Businesses
Free

This application is a sales CRM designed for small businesses, combining the power of a pipeline-centric CRM with the simplicity of spreadsheets. It helps users manage contacts, track sales pipelines, schedule tasks, and get notifications for follow-ups, all with easy-to-use features like widgets and Siri shortcuts. Upgrade to Bigin Express for additional features like multiple pipelines and custom dashboards. Explore the app now for better sales management.

πŸ’Ό Business
(874)
19
Visual Support
Visual Support
Visual Support
by SIGHTCALL
Free

This application enables support agents to remotely view and interact with a user's iOS device or screen, facilitating visual support and collaboration. By downloading the app and connecting to a session, users can leverage advanced features such as HD audio, screen sharing, and live annotations to resolve issues efficiently.

πŸ’Ό Business
(31)
20
FirstNet Assist
FirstNet Assist
FirstNet Assist
All help, all the time.
Free

Access support tools, Customer Care, and real-time self-diagnostics for first responders with FirstNet Assist. Quickly request uplifts if your device is uplift-ready within a 50-mile radius. Login to the FirstNet portal for access.

πŸ” Reference
(244)