Best Customer Assist Apps

201+ iOS apps curated and reviewed

3.7 avg rating
20 free apps
Updated June 2026

Every iPhone needs a few good customer assist apps. We benchmark 201+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Compare top Customer Assist Apps (June 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1Customer App - Zoho AssistCustomer App - Zoho AssistFree4.1β˜… (3.3K)NoNoJul 2026
2Zoho Assist - Remote DesktopZoho Assist - Remote DesktopFree4.7β˜… (899)NoYesJul 2026
3Zoho DeskZoho DeskFree4.7β˜… (1.6K)NoNoJul 2026
4Zendesk SupportZendesk SupportFree4.5β˜… (4.2K)NoNoJul 2026
5CallAssist: Customer SupportCallAssist: Customer SupportFree5.0β˜… (1)NoYesMay 2026
6FastCustomer: Fast customer serviceFastCustomer: Fast customer serviceFree2.7β˜… (153)NoYesMay 2026
7FrontAppFrontAppFree3.5β˜… (164)YesNoJul 2026
8Screen Mirroring | Smart TVScreen Mirroring | Smart TVFree4.5β˜… (27K)NoYesJul 2026

Top Picks for Customer Assist

Customer App - Zoho Assist#1

Customer App - Zoho Assist by Zoho Corporation

Live Screen Sharing & Support
Editor's Choice
πŸ”§ Utilities
4.1😞(3.3K ratings)
Free
Customer App - Zoho Assist screenshot 1
Customer App - Zoho Assist screenshot 2
Customer App - Zoho Assist screenshot 3
Customer App - Zoho Assist screenshot 4
Customer App - Zoho Assist screenshot 5

Receive live remote support from a technician by sharing your screen. Connect securely using a session key and communicate via in-app chat. You maintain control and can stop sharing anytime. File transfers up to 2GB are supported.

What We Love

  • πŸ‘ Patient and helpful support
  • ✨ Excellent assistance

Room to Improve

  • 🚨 Scammers use this app to steal information
  • πŸ”’ Lack of security measures to prevent abuse
  • ⚠️ App enables remote access to devices
Zoho Assist - Remote Desktop#2

Zoho Assist - Remote Desktop by Zoho Corporation

Remote Access & Support
Strong Contender
πŸ’Ό Business
4.7😊(899 ratings)
FreeIn-App Purchases
Zoho Assist - Remote Desktop screenshot 1
Zoho Assist - Remote Desktop screenshot 2
Zoho Assist - Remote Desktop screenshot 3
Zoho Assist - Remote Desktop screenshot 4
Zoho Assist - Remote Desktop screenshot 5
Zoho Assist - Remote Desktop screenshot 6

Connect to and control remote computers securely from any device. Ideal for IT professionals needing to provide real-time support, share screens, and manage unattended access. Offers features like file transfer, multi-monitor support, and voice commands.

What We Love

  • πŸš€ Effortless, intuitive access
  • πŸš€ Works really well with the iPad
  • πŸš€ Secure and extremely well priced
  • πŸš€ Brilliant and easy to use

Room to Improve

  • πŸ› Not working in general
  • πŸ› Kinda Buggy
  • πŸ› Greed
Zoho Desk#3

Zoho Desk by Zoho Corporation

Customer Service Software
Worth Considering
πŸ’Ό Business
4.7😐(1.6K ratings)
Free
Zoho Desk screenshot 1
Zoho Desk screenshot 2
Zoho Desk screenshot 3
Zoho Desk screenshot 4
Zoho Desk screenshot 5
Zoho Desk screenshot 6

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

What We Love

  • πŸš€ Efficient app for managing tickets on the go
  • πŸ‘ Easy to use interface
  • πŸ”’ Secure and reliable
  • πŸ’‘ Integrates well with Zoho Desk web version

Room to Improve

  • πŸ› Crashes and bugs, especially with certain ticket features
  • πŸ” Limited functionality compared to web version
  • πŸ”” Notification issues, such as not receiving alerts for new tickets

More Customer Assist apps to explore

4
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Real-time ticket notificationsManage tickets on the goView customer profiles and details
πŸ’Ό Business
(4.2K)
free
5
CallAssist: Customer Support
CallAssist: Customer Support
CallAssist: Customer Support
Fast Service Calls, Get Help
Free

This AI-powered assistant helps you bypass long hold times and complex phone menus to connect with customer support instantly. It finds the right contact number, navigates automated systems, and can even assist with chat or web support for faster resolutions.

Finds correct support numbersConnects to customer service quicklyNavigates phone menus
πŸ”§ Utilities
(1)
free with in-app purchases
6
FastCustomer: Fast customer service
FastCustomer: Fast customer service
FastCustomer: Fast customer service
by FastCustomer, Inc.
Free

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

Navigate phone trees automaticallyConnect to live agentsReceive a call when agent is ready
🌟 Lifestyle
(153)
free with in-app purchases
7
FrontApp
FrontApp
FrontApp
Customer operations platform
Free

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

Unified customer communicationAutomated workflowsReal-time collaboration
πŸ’Ό Business
(164)
ad-supported
8
Screen Mirroring | Smart TV
Screen Mirroring | Smart TV
Screen Mirroring | Smart TV
Video Cast & TV Mirror Share
Free

Easily mirror your phone's screen to any smart TV with high quality and no lag. Share presentations, photos, videos, or even use it as a real-time whiteboard for creative or professional use.

Mirror iPhone screen to smart TVHigh quality and no delayReal-time whiteboard functionality
πŸ”§ Utilities
(27K)
free with in-app purchases
9
Virtual Assist
Virtual Assist
Virtual Assist
by Allstate Insurance Company
Free

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

Instant video chat with representativesShare video to show damageFace-to-face communication
πŸ’Ό Business
(269)
free
10
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Unified calls, texts, and customer infoShared inboxes and internal notesMini CRM with custom contact properties
πŸ’Ό Business
(11K)
free with in-app purchases
11
GoToAssist Support - Customer
GoToAssist Support - Customer
GoToAssist Support - Customer
New! Support for v5
Free

This app enables trusted support agents to remotely access and troubleshoot your mobile device. Share your screen live and communicate via chat to resolve technical issues efficiently.

Remote screen sharingLive chat with support agentTroubleshoot device issues
πŸ’Ό Business
(36)
free
12
Help Scout
Help Scout
Help Scout
Support customers on the go
Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Access all mailboxesHandle assigned conversationsReply with saved replies
πŸ’Ό Business
(291)
freemium
13
Zendesk Chat
Zendesk Chat
Zendesk Chat
Chat with customers
Free

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

Manage conversations on the goMonitor website visitors in real-timeView visitor website activity
πŸ’Ό Business
(758)
free
14
Visual Support
Visual Support
Visual Support
by SIGHTCALL
Free

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

Live camera feed sharingScreen sharing and co-browsingRemote pointer
πŸ’Ό Business
(31)
free
15
FirstNet Assist
FirstNet Assist
FirstNet Assist
All help, all the time.
Free

This app offers support tools for first responders, including access to customer care and device self-diagnostics. It also facilitates requesting device uplifts within a specified radius. A FirstNet portal login is required for access.

Access to Customer CareReal-time device self-diagnosticsRequest device uplift
πŸ” Reference
(244)
free
16
HelpDesk Host
HelpDesk Host
HelpDesk Host
by IDrive Incorporated
Free

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

On-demand remote supportScheduled support sessionsSecure issue resolution
πŸ“Š Productivity
(720)
free
17
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
An AI coach in your pocket
Free

This app uses speech analytics to analyze customer interactions, providing insights to improve service and increase sales. It automatically takes notes from conversations, allowing users to focus entirely on the customer.

Speech analytics for customer interactionsConversation improvement guidanceSales increase strategies
πŸ’Ό Business
(781)
free
18
TechSee Instant Mirroring App
TechSee Instant Mirroring App
TechSee Instant Mirroring App
Instant Screen Mirroring App
Free

Instantly share your mobile screen with a customer support representative in real-time. A simple SMS link allows you to download and connect for guided setup and troubleshooting assistance.

Instant screen mirroringReal-time guidanceSMS link for easy access
πŸ’Ό Business
(26)
free
19
Aircall
Aircall
Aircall
Plus qu’un tΓ©lΓ©phone pro
Free

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

Business phone numbersCall recording and notesSMS/MMS messaging
πŸ’Ό Business
(280)
subscription
20
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
by Zoho Corporation
Free

This app allows your customers to access a branded portal with restricted views of forms and data reports. They can sign in to view, add, edit, and delete records, and perform custom actions on their data.

Branded customer experienceRestricted access to forms and reportsSign-in for customers
πŸ’Ό Business
(50)
free

FAQ about Customer Assist

What are the best customer assist apps for iPhone?
Customer App - Zoho Assist tops our customer assist apps ranking as of June 2026, with a 4.1-star average from 3.3K App Store ratings, and it's free to download.
Yes β€” 20 of the top customer assist apps we rank are free to download, including Customer App - Zoho Assist and Zoho Assist - Remote Desktop.
Customer App - Zoho Assist has no ads and has no in-app purchases, according to its App Store listing as of June 2026.
We track 201+ customer assist apps on the iOS App Store as of June 2026, ranked by rating, recency, and analysis of real user reviews.
This app allows you to receive remote technical support from a trusted technician. You can share your iPhone screen with them, communicate via chat, and even allow unattended access for ongoing support needs.
First, request a remote session from your technician. They will provide you with a nine-digit session key. Open the Zoho Assist - Customer app and enter this key to initiate the secure connection.