New user
Excellent support for those trying to reduce alcohol dependency…useful tools, insight , tracking mechanism for reducing/elimination. Highly recommended!
Barely works
This app fails every single day. It takes multiple attempts to open. The app commonly wont open at all and I’ll miss days of recording which is horrible for consistency… this app is a mess
Useless other than as a drink tracker
Very unorganized. There are things to click all over the place and zero guidance on how to use the app effectively. They do however want to sell you drugs and counseling time
Refused a refund
Very frustrated. Signed up for the free-trial which I never even used, and unfortunately forgot to cancel the subscription before I was charged for the ENTIRE year ($119) out of my bank account. In between signing up for the trial I had decided to pursue in person help which has already been a strain on my pockets. I asked Reframe support for a refund and the ONLY response I got was a few days ago “gently advising me” to continue with the subscription because “it would pay off in the long run”. While that may be true, I am an adult that is capable of making my own decisions. I don’t need some random tech support attempting to tell me what’s best for ME. After reiterating that I wanted a refund, my last three messages to Reframe support was ignored. Unfortunately it seems like I am not the only person with an experience similiar to this.
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Game changer!
Reframe has given me much more than I thought possible. The tools, science, psychology, support and personalized journey is the difference between wanting to be sober and Being Sober! Grateful
