Best Apps For Customer Service Support

FastCustomer: Fast customer service

by FastCustomer, Inc.

Free

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

Apple Store

Shopping designed around you

Free

Discover and shop the latest Apple products with a personalized experience. Get tailored recommendations, track orders, and access support. Explore creative tips and book in-store sessions.

Customer App - Zoho Assist

Live Screen Sharing & Support

Free

Receive live remote support from a technician by sharing your screen. Connect securely using a session key and communicate via in-app chat. You maintain control and can stop sharing anytime. File transfers up to 2GB are supported.

Freshdesk

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

DelightChat - Customer Support

Shared Customer Support Inbox

Free

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

Zendesk Support

Support - anytime, anywhere

Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Housecall Pro: Field Service

Quote, Estimate, Invoice App

Free

Manage your home services business efficiently with this field service management platform. Streamline scheduling, customer communication, invoicing, and payments to save time and grow your business.

Tidio

AI customer support software

Free

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

MediacomConnect

by Mediacom Communications Corporation

Free

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

FrontApp

Customer operations platform

Free

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

App Store Connect

For App Developers

Free

Manage your apps and submissions directly from your iPhone or iPad. Monitor sales, respond to reviews, manage testers, and generate marketing assets on the go. Receive important notifications about your app's performance and status.

Shopify Inbox

Live chat for your business

Free

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

Quo (formerly OpenPhone)

Business calling and texting

Free

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Zoho Desk

Customer Service Software

Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

Now Support

Always here. Always ready.

Free

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

HubSpot

The AI-Powered CRM

Free

This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.