Best Customer Insights Tool Apps

193+ iOS apps curated and reviewed

4.3 avg rating
20 free apps
Updated June 2026

Every iPhone needs a few good customer insights tool apps. We benchmark 193+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Top Picks for Customer Insights Tool

HubSpot#1

HubSpot by HubSpot

The AI-Powered CRM
Editor's Choice
💼 Business
4.7😐(15K ratings)
Free
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An all-in-one business growth application for sales, service, and marketing. Enhance productivity with features like call logging, task management, and real-time notifications, while connecting with customers through mobile inbox and collaboration tools. Stay informed on progress and never miss an opportunity by managing contacts, tracking goals, and expanding reach on social media. Join a global community of business owners leveraging HubSpot to grow their businesses.

What We Love

  • 👍 Simple to use
  • 🚀 Ease of use
  • 🚀 Intuitive user interface
  • 🚀 Streamlined workflow

Room to Improve

  • 🐛 Buggy app with crashes
  • 🐛 Unreliable search function
  • 🔒 Lack of security features
Quo (formerly OpenPhone)#2

Quo (formerly OpenPhone) by OpenPhone Technologies Inc

Business calling and texting
Strong Contender
💼 Business
4.4😊(11K ratings)
FreeIn-App Purchases
#56in Business
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This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

What We Love

  • 🚀 Great phone
  • 👍 Fantastic App
  • 👍 Great app!
  • 👍 Great service

Room to Improve

  • 🔇 Unable to mute individual numbers
  • 🐛 SMS notifications don't alert sometimes
  • 🔒 Forced to let AI read all of our messages
Google Analytics#3

Google Analytics by Google LLC

Worth Considering
💼 Business
4.6😞(5.2K ratings)
Free
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Monitor and optimize your website and app performance on the go with detailed customer insights and AI-generated patterns for informed marketing decisions. Collaborate seamlessly with colleagues, access key metrics, real-time data, and built-in reports wherever you are. Discover valuable trends and optimize campaigns with this powerful analytics tool.

What We Love

  • 🚀 Real-time data
  • 📊 Helpful insights
  • 🔍 Detailed analytics
  • 🤳 On-the-go access

Room to Improve

  • 🐛 Crashes and freezes
  • 🔌 Unreliable connectivity
  • 🕰️ Outdated UI

More Customer Insights Tool apps to explore

4
FrontApp
FrontApp
FrontApp
Customer operations platform
Free

This platform optimizes customer operations for support, sales, and account management teams through a blend of help desk efficiency and email familiarity. Users can streamline communication, automate workflows, and collaborate in real-time to enhance service delivery and operational efficiency, benefiting businesses by boosting customer retention and growth.

💼 Business
(161)
5
smg360
smg360
smg360
by Service Management Group, Inc. SMG
Free

For clients with a valid login, the reporting app offers real-time access to customer feedback and data to improve brand experiences and customer loyalty. Available in over 40 languages, it helps take quick action on insights for better business outcomes. Visit www.smg.com for more information.

💼 Business
(525)
6
Medallia Mobile 3
Medallia Mobile 3
Medallia Mobile 3
Activate Employees Anywhere
Free

The ultimate tool for empowering employees with real-time customer feedback and actionable insights. Features role-based dashboards, fast feedback loops via email and phone, call recording, email templates, case management, and consistent user experience between mobile and desktop. Streamline workflows and activate your mobile workforce with Medallia Mobile 3.

💼 Business
(806)
7
ActiveCampaign
ActiveCampaign
ActiveCampaign
Sales CRM, Marketing, Reports
Free

The app streamlines marketing, sales CRM, and reporting functions, allowing users to manage campaigns, automate processes, and track performance metrics on-the-go, catering to businesses of all sizes. Keep your business at your fingertips and engage with customers seamlessly.

💼 Business
(1.2K)
8
Insightly CRM
Insightly CRM
Insightly CRM
by Insightly Inc
Free

Unlock business growth with a leading cloud-based Customer Relationship Management (CRM) and project management application trusted by over 1.5 million users worldwide. Accessible via web browser and mobile app, it helps manage customer interactions, leads, sales opportunities, and projects seamlessly. Join the ranks of businesses benefiting from its flexibility and customization.

💼 Business
(288)
9
Zoho SalesIQ - Live Chat App
Zoho SalesIQ - Live Chat App
Zoho SalesIQ - Live Chat App
Hassle Free LiveChat Software
Free

A comprehensive live chat software with visitor tracking and analytics in one platform. Engage website visitors, improve sales and customer service, and capture leads effortlessly. Join thousands of businesses using this app to convert visitors into customers. Subscribe now for hassle-free live chat support.

💼 Business
(1.3K)
10
ZAIDYN Field Insights
ZAIDYN Field Insights
ZAIDYN Field Insights
Commercial execution
Free

This application embeds insights and suggestions into daily activities for life sciences sales reps to boost sales force effectiveness and customer engagement. It helps reps understand their business performance, prioritize connections with healthcare providers, and adjust call plans and routes on the fly.

💼 Business
(4)
11
AskNicely
AskNicely
AskNicely
Real Time Customer Feedback
Free

This customer experience management platform allows businesses to collect and respond to customer feedback instantly, providing AI-powered insights and tools to help teams improve and grow. With this app, businesses can track performance, set goals, and take action on feedback in real-time to enhance customer satisfaction and reduce churn.

💼 Business
(47)
12
CB Insights
CB Insights
CB Insights
Technology market intelligence
Free

This application provides technology market intelligence, tracking and comparing companies to help users stay ahead of trends and competitors. It offers access to millions of company profiles, data-driven insights, and research tools, allowing users to make informed decisions and stay up-to-date on emerging technologies.

💰 Finance
(1)
13
Vision by Mobile Insight™
Vision by Mobile Insight™
Vision by Mobile Insight™
by Mobile Insight, LLC.
Free

Vision by Mobile Insight™ is a real-time field team support and intelligence application that streamlines communication between field and corporate teams, enhances scheduling and analysis capabilities, and boosts overall productivity. With features like automated reminders and management tools accessible on smartphones, it eliminates manual data entry, ensuring efficient management of retail visits and real-time decision-making throughout the organization. Experience seamless coordination and enhanced insights to maximize impact with customers. Unlock the power of Vision by Mobile Insight™ today.

💼 Business
(1.2K)
14
Birdeye
Birdeye
Birdeye
by BirdEye Inc.
Free

Birdeye helps multi-location businesses effortlessly manage customer acquisition by collecting reviews, converting leads, running surveys, texting customers, and more, all through one platform. The app allows businesses to streamline their customer interactions through sending review requests, responding to messages from various channels, and staying connected with customers on-the-go. With Birdeye, businesses can enhance their online presence and customer engagement at scale.

💼 Business
(499)
15
DelightChat - Customer Support
DelightChat - Customer Support
DelightChat - Customer Support
Shared Customer Support Inbox
Free
💼 Business
(1)
16
Akixi
Akixi
Akixi
Display real-time call stats
Free

This application provides real-time call center insights, empowering managers to monitor and manage agents, track performance metrics, and receive notifications to ensure exceptional customer service. With its mobile-friendly interface, managers can stay informed and in control on-the-go, making informed decisions to enhance customer engagement.

💼 Business
(1)
17
Gainsight
Gainsight
Gainsight
Customer Success Anywhere
Free

Stay on top of customer interactions and activities with this mobile application, featuring a rich activity creation experience, personalized search and filters, and smart notifications. Access key details, company information, and insights on-the-go, and leverage a conversational AI bot to boost productivity and streamline customer success tasks.

💼 Business
(25)
18
Eyes On Global
Eyes On Global
Eyes On Global
Eyes On Global
Free

"Eyes On Global" (Eyes:On) offers location-specific solutions to enhance operational excellence, customer experience, and financial performance for businesses. With features like mystery shopping and internal auditing, users can access assignments, complete questionnaires, and upload data conveniently through the mobile app. Start optimizing your brand's reputation and customer satisfaction today!

💼 Business
(76)
19
Tapget AI - Review Booster
Tapget AI - Review Booster
Tapget AI - Review Booster
AI marketing tool for reviews
Free

This application helps local businesses boost reviews and drive traffic by making it easy for customers to leave reviews and engage with the business through a simple tap or scan. With its all-in-one marketing card and AI-powered review generation, businesses can grow their reputation, track performance in real-time, and turn passive waiting into active growth.

🔧 Utilities
(6)
20
sales-i
sales-i
sales-i
by sales-i Inc.
Free

This application helps you find new sales opportunities and increase customer retention by intelligently spotting patterns in customer behavior, saving you time and relieving pressure. With its integrated CRM system, you can instantly create customer reports, organize your calendar and sales pipeline, and access valuable insights on-the-go, sign up for a subscription to get started.

💼 Business
(36)