Best Help Desk Alternative Apps

HappyFox Help Desk 2.0

#1 Help Desk 5 Years in a Row

Free

This cloud-based customer support platform offers an enterprise-grade help desk ticketing system and knowledge base software, allowing users to access and manage support tickets on-the-go. With its mobile app, users can quickly respond to customers, track performance, and collaborate with other support agents, all from the palm of their hand.

Slack

Business Communication

Free

"Improve team communication and collaboration with our app, connecting you to the right people, conversations, and tools to streamline your work. Organize discussions, share documents, integrate with other services, and boost productivity. Try it out today for a simpler and more pleasant working experience!"

Spiceworks Help Desk

Manage your Cloud Help Desk

Free

Manage your Cloud Help Desk on-the-go with this app. Access help desk tickets and user information from anywhere, providing IT professionals with the tools they need for their jobs. Join over 1 million global IT pros using this free tool.

ServiceDesk Plus | Cloud

Your pocket-sized service desk

Free

Access your IT service desk on the go with this mobile app, enabling seamless IT support with features like ticket management, collaboration, asset scanning, and more. Streamline your IT service desk operations and provide uninterrupted support from anywhere, anytime.

Zendesk Chat

Chat with customers

Free

Chat with customers seamlessly using Zendesk Chat, a trusted live chat software for businesses of all sizes. Enhance customer support and engagement on your website today.

Freshdesk

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Free

Get quick, on-the-go customer support with this app for iOS that helps you manage queries from multiple channels with ease. Prioritize, assign, and respond to tickets efficiently, get push notifications, and streamline customer interactions effortlessly.

SolarWinds Service Desk

by SolarWinds Inc.

Free

The app provides technicians with real-time access to service desk functions, allowing them to manage incidents on-the-go. For employees, it offers the ability to submit tickets, request services, access support articles, and track request status. Stay connected and efficient with this all-in-one service desk solution.

Envoy

by Envoy, Inc.

Free

Streamline workplace coordination with Envoy: schedule hybrid work days, navigate the office with interactive maps, book desks and meeting rooms, invite visitors, and report issues. Simplify your office experience with these essential features.

Jitbit Helpdesk

An easy-to-use help desk app

Free

This easy-to-use help desk app allows you to access and manage customer support tickets on-the-go, with features such as canned responses, smart Knowledge Base article suggestions, and ticket filtering. Download the app to stay productive and take your customer support to the next level with its powerful and intuitive tools.

Teamwork Desk

Manage your helpdesk on the go

Free

This helpdesk application allows you to support customers from anywhere, at any time, with features to manage tickets, collaborate with your team, and track customer activity. With this app, you can stay on top of your helpdesk operations on the go, and provide excellent customer service no matter where you are.

monday.com - AI Work Platform

Plan & Organize Teamwork

Free

Plan, track, and manage projects effectively with an intuitive work management application designed to streamline collaboration and boost productivity. Stay organized, assign tasks, set deadlines, and track progress seamlessly. Try it now for enhanced efficiency and project success.

ClickUp: Tasks, Chat, Docs, AI

#1 AI Workspace & Agents

Free

A team collaboration app that offers task management, chat, and customizable views for efficient project organization and communication. Stay organized, streamline teamwork, and boost productivity with integrated tools for better team collaboration.

Help Scout

Support customers on the go

Free

This mobile application provides powerful customer support software for assisting customers on the go. Stay connected with customers, collaborate remotely, and enhance customer relationships with fast, personalized email support. Effortlessly manage conversations, apply tags, and streamline customer support tasks directly from your iOS device.

Microsoft 365 Admin

by Microsoft Corporation

Free

Manage users, groups, devices, reset passwords, and more with powerful administrative tools. Streamline your administrative tasks efficiently.

ConnectWise Control

by ConnectWise, Inc

Free

Instantly connect to and control devices remotely with the ConnectWise Control app for iPhone and iPad. Resolve support issues, access devices securely, host remote sessions, transfer files, and more. Try it out at www.connectwise.com/control and share your feedback.

Radar for Zoho Desk

Customer service software

Free

This customer service software provides a quick overview of vital stats, enabling help desk managers and agents to manage workload and track performance on-the-go. With customizable dashboards, alerts, and team feeds, users can stay on top of ticket resolution, customer happiness, and agent performance, and sign up for a free trial to experience its benefits.

Web Help Desk Mobile

by SolarWinds Inc.

Free

This mobile application enables receiving SMS text messages on an Apple iOS device for updates on customer support tickets. To use it, a user account on a supported server running a specific web-based ticketing solution is required, which helps manage IT support requests and offers features like automated ticket assignment and asset management.