They give you no way to cancel.
In order to cancel, they say you have to log onto a portal. When you go to that portal and enter your email, they say they’re gonna send you a code to your email and never do.
Poor customer service
I have emailed the company 4 times with no response. I am just trying to cancel and they keep trying to charge my card. Absolutely horrible customer service.
Highly do not recommend
I signed up for the 7 day free trial. First of all it’s a mess! The “Kai” guide kept trying to guide me to things that weren’t available.. like 3 times in 3 days, they messed up on my streak and started me at the beginning and the worst part. Before I started noticing all these glitches a promotion went across my screen offering a year membership for 49.99 instead of 79.99 so I clicked on it to take advantage of it. They charged me 79.99. I got the runaround and their customer service is literally “Kai” who doesn’t work. They have refused to refund me the money. They have said it’s a glitch that happened and they can’t do anything about it.
Their app doesn’t work and I highly recommend NOT getting this app.
Their app doesn’t work and I highly recommend NOT getting this app.
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Useless
This app is insensitive to mental health issues and when you contact support about it they dont reach back out and they just go ahead and give you the option to cancel instead. If you have real mental issues and actually need something other than breathing exercises and letting people walk all over you your entire life dont use this app.
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En français
Je trouve très dommage le fais que la fonctionnalité français ne soit pas disponible
