Terrible
The voices you have to listen to are terrible and not relaxing at all.
When complaining and requesting a refund there was not a positive outcome.
Don't waste your money
When complaining and requesting a refund there was not a positive outcome.
Don't waste your money
Unethical. Took £50 from me
For a company who’s aim is to improve your mental health they are extremely shady. When you subscribe to a basic plan they use all sorts of tactics to trick you into additional subscriptions like deliberately misleading labels that once clicked auto subscribe. They will then refuse any refund even if the product not used and refund requested in good faith within minutes. They took £50 from me and now my mental health is worse. Customer service do not care
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I got nothing!
I paid for a whole year only to discover when I opened the app that I got nothing for the money I paid. Once I was in the app I had to pay again to get access to anything at all. It’s a scam if you ask me.
Not quite as advertised
I’m sorry to say so far a little disappointed. I’ll reserve judgement and adjust my feedback after giving it a full go. But I have two main issues so far, and for clarity it’s the quit smoking sessions that I have signed up and paid for.
First issue is that I signed up for the suggested package at £9:99 for four weeks, that seemed reasonable to find out if it’s any good. But before I’d even got through to the checkout it had tried to sell me seven or eight further add-ons, which honestly, I know is a modern method of marketing but it’s highly irritating and reduces trust before I’d even managed to pay.
The second issue is that the program advertised used a soft calming female voice, which as it is suggested to use before you fall asleep thought would work very well. Instead, in the app, what you get is an American old man speaking in what can only describe as a creepy voice. Not what I want to go to sleep too thank you very much. I wouldn’t mind if this was what they used to advertise the very product they’re selling, but clearly they understand the allure and improvement with the voice they advertised with, hence using it in the advert. Again, trust is right at the bottom right now.
I mean, this is genuinely useful feedback I hope it is, and I will give it a proper go and adjust this if I feel differently.
But if you are about to sign up, beware it’s not quite what you may think you’re getting.
First issue is that I signed up for the suggested package at £9:99 for four weeks, that seemed reasonable to find out if it’s any good. But before I’d even got through to the checkout it had tried to sell me seven or eight further add-ons, which honestly, I know is a modern method of marketing but it’s highly irritating and reduces trust before I’d even managed to pay.
The second issue is that the program advertised used a soft calming female voice, which as it is suggested to use before you fall asleep thought would work very well. Instead, in the app, what you get is an American old man speaking in what can only describe as a creepy voice. Not what I want to go to sleep too thank you very much. I wouldn’t mind if this was what they used to advertise the very product they’re selling, but clearly they understand the allure and improvement with the voice they advertised with, hence using it in the advert. Again, trust is right at the bottom right now.
I mean, this is genuinely useful feedback I hope it is, and I will give it a proper go and adjust this if I feel differently.
But if you are about to sign up, beware it’s not quite what you may think you’re getting.
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Forced to accept spam
In signing up, they force you to accept being spammed and have your data sold to whomever. Byeeee
