Best Customer Support Software Apps

FastCustomer: Fast customer service

by FastCustomer, Inc.

Free

Access fast customer service without waiting on hold by using this app. With just a tap, navigate through phone trees to reach the department you need, like tech support or billing, and get connected to an agent immediately.

Zoho Desk

Customer Service Software

Free

An award-winning, context-aware help desk software for providing exceptional customer service, making it easy to prioritize and resolve tickets on the go. Collaborate seamlessly, stay informed with push notifications, and simplify actions with gestures. Experience true mobile customer support with Zoho Desk.

LiveChat - Support & Sell

Customer service chat

Free

Get instant support with LiveChat, a real-time customer service application that connects you with representatives to address your queries efficiently. Enjoy quick responses and personalized assistance whenever you need help.

Quo (formerly OpenPhone)

Business calling and texting

Free

This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

FrontApp

Customer operations platform

Free

This platform optimizes customer operations for support, sales, and account management teams through a blend of help desk efficiency and email familiarity. Users can streamline communication, automate workflows, and collaborate in real-time to enhance service delivery and operational efficiency, benefiting businesses by boosting customer retention and growth.

Customer App - Zoho Assist

Live Screen Sharing & Support

Free

A customer app that facilitates live screen sharing for seamless remote assistance. Enhance your support experience today with our intuitive tool for real-time troubleshooting.

Visual Support

by SIGHTCALL

Free

This application enables support agents to remotely view and interact with a user's iOS device or screen, facilitating visual support and collaboration. By downloading the app and connecting to a session, users can leverage advanced features such as HD audio, screen sharing, and live annotations to resolve issues efficiently.

GetHuman

by GetHuman LLC

Free

The application described is a customer support tool that helps users resolve issues efficiently. It provides features like skipping long hold times, getting guidance on the right things to say, and receiving reminders for follow-ups. This application aims to simplify and streamline the customer support experience, making it more convenient and less frustrating for users.

BeyondTrust Support

Powered by Bomgar

Free

This mobile application enables employees and end-users to receive full support on their iOS devices, allowing them to be more productive while mobile. With this app, support representatives can securely chat, co-browse, and provide guidance to resolve issues, making it easier to get help on-the-go.

Zendesk Chat

Chat with customers

Free

Chat with customers seamlessly using Zendesk Chat, a trusted live chat software for businesses of all sizes. Enhance customer support and engagement on your website today.

GoToAssist Support - Customer

New! Support for v5

Free

Get direct troubleshooting support on your mobile device with the GoToAssist Support app. Share your screen live with a trusted support agent for quick assistance. Simply install the app, enter the Support Key, and allow your agent to connect.

Now Support

Always here. Always ready.

Free

This mobile app allows users to conduct key administrative tasks on-the-go, providing the freedom to resolve cases, fulfill requests, and access help from a virtual agent. With features like real-time notifications, a knowledge library, and a service catalog, users can stay informed and productive from anywhere, anytime.

Reamaze Mobile

Support Help Desk for SMBs

Free

This mobile app provides a support help desk for small to medium-sized businesses, allowing users to manage customer conversations across multiple channels, collaborate with teams, and access key customer data on-the-go. With its intuitive design and powerful features, the app enables businesses to provide seamless and efficient support to their customers, helping them to have an awesome experience with just a finger tap away.

Zoho SalesIQ - Live Chat App

Hassle Free LiveChat Software

Free

A comprehensive live chat software with visitor tracking and analytics in one platform. Engage website visitors, improve sales and customer service, and capture leads effortlessly. Join thousands of businesses using this app to convert visitors into customers. Subscribe now for hassle-free live chat support.

Help Scout

Support customers on the go

Free

This mobile application provides powerful customer support software for assisting customers on the go. Stay connected with customers, collaborate remotely, and enhance customer relationships with fast, personalized email support. Effortlessly manage conversations, apply tags, and streamline customer support tasks directly from your iOS device.