Best Customer Support Software Alternative Apps

217+ iOS apps curated and reviewed

4.3 avg rating
20 free apps
Updated June 2026

Every iPhone needs a few good customer support software alternative apps. We benchmark 217+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Top Picks for Customer Support Software Alternative

Zendesk Support#1

Zendesk Support by Zendesk, Inc.

Support - anytime, anywhere
Editor's Choice
πŸ’Ό Business
4.5😞(4.2K ratings)
Free
Zendesk Support screenshot 1
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Zendesk Support screenshot 4
Zendesk Support screenshot 5

Get ahead of your day with Zendesk Support for iOS, a fast and secure tool for agents and managers. Track team performance, receive real-time notifications, and collaborate seamlessly - all on the go! Learn more and create a free account at the link provided.

What We Love

  • πŸš€ Easy to use mobile version
  • πŸ‘ Convenient for on-the-go support
  • πŸš€ Straightforward interface
  • πŸš€ Useful for tracking tickets

Room to Improve

  • πŸ› Crashes and freezes frequently
  • πŸ› Notifications not working as expected
  • πŸ› Inconsistent with web version
Jobber Field Service Software#2

Jobber Field Service Software by Octopusapp Inc

Invoice, Schedule, Dispatch
Strong Contender
πŸ’Ό Business
4.8😊(20K ratings)
FreeAdsIn-App Purchases
#23in Business
Jobber Field Service Software screenshot 1
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Jobber Field Service Software screenshot 6

Revolutionize your service business with our all-in-one field service software. Streamline operations, save time, and boost efficiency with just one app.

What We Love

  • πŸš€ Helps run business
  • πŸ‘ User-friendly and simple to learn
  • πŸš€ Streamlines operations
  • πŸ‘ Intuitive and powerful

Room to Improve

  • πŸ› Glitchy and unreliable
  • ⚠️ Expensive for small businesses
  • πŸ” Limited functionality in mobile app
Tidio#3

Tidio by TIDIO POLAND SP Z O O

AI customer support software
Worth Considering
πŸ’Ό Business
4.8😐(4.8K ratings)
Free
Tidio screenshot 1
Tidio screenshot 2
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Tidio screenshot 4
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A live chat app that connects you with customers instantly, offering quick responses, chatbots, visitor details, and push notifications for enhanced customer satisfaction and lead generation. Communicate with customers on-the-go and never miss a chance to engage with them!

What We Love

  • πŸ‘ Easy to use
  • πŸš€ Responsive and fast
  • πŸ’‘ Helpful chatbot features
  • 🀝 Great for customer communication

Room to Improve

  • πŸ› Unreliable notifications
  • πŸ”„ Frequent app crashes and glitches
  • πŸ”’ Concerns about data privacy

More Customer Support Software Alternative apps to explore

4
Zendesk Chat
Zendesk Chat
Zendesk Chat
Chat with customers
Free

Chat with customers seamlessly using Zendesk Chat, a trusted live chat software for businesses of all sizes. Enhance customer support and engagement on your website today.

πŸ’Ό Business
(758)
5
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

πŸ’Ό Business
(11K)
6
TeamViewer Remote Control
TeamViewer Remote Control
TeamViewer Remote Control
by TeamViewer Germany GmbH
Free

This application provides easy, fast, and secure remote access to Windows, Mac, and Linux systems, allowing users to control computers from anywhere, support clients, access office desktops, and more. With intuitive touch controls, file transfers, multi-monitor support, and high security standards, it offers a comprehensive remote management solution. Experience seamless remote control by following a quick guide to set up the app with your computer.

πŸ“Š Productivity
(43K)
7
Zoho CRM - Sales & Marketing
Zoho CRM - Sales & Marketing
Zoho CRM - Sales & Marketing
CRM for Every Business
Free

A powerful sales management application that streamlines customer relationship management, tracks sales activities, and enhances team collaboration for increased productivity and efficiency. Try it now to supercharge your sales processes and boost your business growth.

πŸ’Ό Business
(2.7K)
8
Slack
Slack
Slack
Business Communication
Free

"Improve team communication and collaboration with our app, connecting you to the right people, conversations, and tools to streamline your work. Organize discussions, share documents, integrate with other services, and boost productivity. Try it out today for a simpler and more pleasant working experience!"

πŸ’Ό Business
(47K)
9
CamCard AI Business Assistant
CamCard AI Business Assistant
CamCard AI Business Assistant
Scan, Digital Card & AI Notes
Free

CamCard is a convenient solution for digitizing business cards, allowing users to easily scan and store contact information on their mobile devices. Say goodbye to bulky paper cards – streamline your networking with CamCard today!

πŸ’Ό Business
(90K)
10
Zoho Desk
Zoho Desk
Zoho Desk
Customer Service Software
Free

An award-winning, context-aware help desk software for providing exceptional customer service, making it easy to prioritize and resolve tickets on the go. Collaborate seamlessly, stay informed with push notifications, and simplify actions with gestures. Experience true mobile customer support with Zoho Desk.

πŸ’Ό Business
(1.6K)
11
FastCustomer: Fast customer service
FastCustomer: Fast customer service
FastCustomer: Fast customer service
by FastCustomer, Inc.
Free

Access fast customer service without waiting on hold by using this app. With just a tap, navigate through phone trees to reach the department you need, like tech support or billing, and get connected to an agent immediately.

🌟 Lifestyle
(153)
12
Zoho Assist - Remote Desktop
Zoho Assist - Remote Desktop
Zoho Assist - Remote Desktop
Remote Access & Support
Free

Access your computer remotely from anywhere with the convenience of Zoho Assist - Remote Desktop. Take control of your desktop, transfer files, and troubleshoot issues seamlessly with this powerful remote access tool. Experience efficient remote collaboration today!

πŸ’Ό Business
(893)
13
HubSpot
HubSpot
HubSpot
The AI-Powered CRM
Free

An all-in-one business growth application for sales, service, and marketing. Enhance productivity with features like call logging, task management, and real-time notifications, while connecting with customers through mobile inbox and collaboration tools. Stay informed on progress and never miss an opportunity by managing contacts, tracking goals, and expanding reach on social media. Join a global community of business owners leveraging HubSpot to grow their businesses.

πŸ’Ό Business
(15K)
14
Zoho SalesIQ - Live Chat App
Zoho SalesIQ - Live Chat App
Zoho SalesIQ - Live Chat App
Hassle Free LiveChat Software
Free

A comprehensive live chat software with visitor tracking and analytics in one platform. Engage website visitors, improve sales and customer service, and capture leads effortlessly. Join thousands of businesses using this app to convert visitors into customers. Subscribe now for hassle-free live chat support.

πŸ’Ό Business
(1.3K)
15
Customer App - Zoho Assist
Customer App - Zoho Assist
Customer App - Zoho Assist
Live Screen Sharing & Support
Free

A customer app that facilitates live screen sharing for seamless remote assistance. Enhance your support experience today with our intuitive tool for real-time troubleshooting.

πŸ”§ Utilities
(3.2K)
16
FrontApp
FrontApp
FrontApp
Customer operations platform
Free

This platform optimizes customer operations for support, sales, and account management teams through a blend of help desk efficiency and email familiarity. Users can streamline communication, automate workflows, and collaborate in real-time to enhance service delivery and operational efficiency, benefiting businesses by boosting customer retention and growth.

πŸ’Ό Business
(161)
17
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

Get instant support with LiveChat, a real-time customer service application that connects you with representatives to address your queries efficiently. Enjoy quick responses and personalized assistance whenever you need help.

πŸ’Ό Business
(108)
18
BeyondTrust Support
BeyondTrust Support
BeyondTrust Support
Powered by Bomgar
Free

This mobile application enables employees and end-users to receive full support on their iOS devices, allowing them to be more productive while mobile. With this app, support representatives can securely chat, co-browse, and provide guidance to resolve issues, making it easier to get help on-the-go.

πŸ”§ Utilities
(54)
19
Beside (M1): AI Receptionist
Beside (M1): AI Receptionist
Beside (M1): AI Receptionist
From missed call to booked job
Free

Manage your work contacts efficiently with a handy phone application designed for business professionals. Keep your work and personal contacts separate, schedule important calls, and access work-related information with ease. Download now to streamline your communication workflow.

πŸ“Š Productivity
(8.7K)
20
Visual Support
Visual Support
Visual Support
by SIGHTCALL
Free

This application enables support agents to remotely view and interact with a user's iOS device or screen, facilitating visual support and collaboration. By downloading the app and connecting to a session, users can leverage advanced features such as HD audio, screen sharing, and live annotations to resolve issues efficiently.

πŸ’Ό Business
(31)