Best Customer Support Tool Apps

HubSpot

The AI-Powered CRM

Free

An all-in-one business growth application for sales, service, and marketing. Enhance productivity with features like call logging, task management, and real-time notifications, while connecting with customers through mobile inbox and collaboration tools. Stay informed on progress and never miss an opportunity by managing contacts, tracking goals, and expanding reach on social media. Join a global community of business owners leveraging HubSpot to grow their businesses.

Quo (formerly OpenPhone)

Business calling and texting

Free

This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

FrontApp

Customer operations platform

Free

This platform optimizes customer operations for support, sales, and account management teams through a blend of help desk efficiency and email familiarity. Users can streamline communication, automate workflows, and collaborate in real-time to enhance service delivery and operational efficiency, benefiting businesses by boosting customer retention and growth.

Visual Support

by SIGHTCALL

Free

This application enables support agents to remotely view and interact with a user's iOS device or screen, facilitating visual support and collaboration. By downloading the app and connecting to a session, users can leverage advanced features such as HD audio, screen sharing, and live annotations to resolve issues efficiently.

Help Scout

Support customers on the go

Free

This mobile application provides powerful customer support software for assisting customers on the go. Stay connected with customers, collaborate remotely, and enhance customer relationships with fast, personalized email support. Effortlessly manage conversations, apply tags, and streamline customer support tasks directly from your iOS device.

Zoho Desk

Customer Service Software

Free

An award-winning, context-aware help desk software for providing exceptional customer service, making it easy to prioritize and resolve tickets on the go. Collaborate seamlessly, stay informed with push notifications, and simplify actions with gestures. Experience true mobile customer support with Zoho Desk.

FAQ: Support Your Customers

Perfect customer emails

$2.99

This application helps you create perfect email replies in seconds by storing and combining regularly used information, such as answers, instructions, and signatures. Give it a try to streamline your email communication and discover its many uses in customer support, team management, and more.

HelpDesk Host

by IDrive Incorporated

Free

Get instant remote support or schedule a session with HelpDesk Host for secure issue resolution. Chat with technicians for better understanding during the remote support session. Need technical help? Try HelpDesk Host today!

Groove Help Desk

Better Customer Service

Free

This mobile help desk app provides a simple and intuitive way to deliver personal customer support on-the-go, offering features such as real-time inbox management, team collaboration tools, and customer profiles. With this app, you can stay updated, respond to customers, and take action on conversations, all while syncing across devices for seamless support.

Zendesk Chat

Chat with customers

Free

Chat with customers seamlessly using Zendesk Chat, a trusted live chat software for businesses of all sizes. Enhance customer support and engagement on your website today.

Maya Support

Maya Support

Free

This customer service application provides 24/7 support with a user-friendly interface and AI-powered technology, offering quick and efficient solutions to technical issues and other inquiries. With its real-time support features, users can easily find help and resolve problems at the touch of a button.

Radar for Zoho Desk

Customer service software

Free

This customer service software provides a quick overview of vital stats, enabling help desk managers and agents to manage workload and track performance on-the-go. With customizable dashboards, alerts, and team feeds, users can stay on top of ticket resolution, customer happiness, and agent performance, and sign up for a free trial to experience its benefits.

SmarterTrack Mobile

Customer service to go

Free

This mobile application provides agents and managers with a comprehensive customer service toolset on-the-go, offering core functionality for ticketing, live chat, call logging, and task management. With this app, users can efficiently manage customer interactions, collaborate with teams, and stay organized, all from their mobile device.

Virtual Assist

by Allstate Insurance Company

Free

Instantly connect with service representatives via video chat, switch between front and back cameras, and utilize a flashlight feature within the app for enhanced communication and convenience. Experience efficient assistance without appointments using Virtual Assist.

Aircall

More than a business phone

Free

A cloud-based phone solution for businesses, Aircall offers easy setup with VoIP, seamless integrations, and collaborative features like shared contacts, call transfers, and call recording. With international numbers, native SMS, and no hardware required, facilitate better conversations anywhere in the world. Sign up now for Aircall and streamline your communication processes effortlessly.

CareAR

AR Self-Solve & Remote Support

Free

This application provides a smart augmented reality support platform that enables customer service, field service, and IT staff to drive greater outcomes and experiences through self-solve content and remote AR guidance. It offers a range of features, including live video collaboration, annotation tools, and analytics, to help teams resolve issues quickly and efficiently, reducing downtime and improving overall performance.