Best Therapy
I have found this app and the professional therapists/ counselors amazing. It is very easily used and provides amazing professional assistance!
Watch for unexpected charges
I was told upon signing up that my sessions were completely covered by insurance. Turns out only the first two sessions are covered but BetterHelp didn’t give me any kind of disclosure that I would start being charged. Now they’ve racked up $500 in payments that I now unexpectedly have to pay. They also make it incredibly hard to cancel as well. I have contacted them twice for a refund and cancellation and they will not answer and cancel my account so I can stop getting charged for services I no longer want. Thank you BetterHelp for the added stress in my life truly. I highly do not recommend this app
Show more
First Session
I had my first session today and it was intense emotionally but I feel lighter after and know it’s exactly what i need so happy i found BetterHelp
Fine app until they fire your therapist with zero warning.
Spent two years overpaying for therapy here, and when I finally found a therapist who understands me and is able to provide actual support and advice into my life. And BetterHelp I guess decided to downsize, fired my therapist with zero cause while I was on vacation. A two months of extra credits Does Not make up for all the time it took to trust someone, or for all the notes and work that I’ve just lost, poof it’s gone when you click find a new therapist, real user friendly. Now I gotta scramble to try to find my therapist the old fashioned way so thanks for abandoning us into back into searching thru the gutter of mainstream mental healthcare after promising better and taking thousands of my money. Can’t wait to stop paying for this.
Show more
First session finished.
I was really scared about starting therapy but I knew I needed to. BetterHelp was so easy to sign up for and had so many options for the time frame. I get off at 5:30 and most offices are closed. I loved they have later appointments. This is my first one but I really enjoyed it. It wasn’t the dreaded doctor’s office. It’s real people who know how you feel. If you’re on the fence about it, just do it. You can see for yourself and if you don’t like the therapist at first you can change it. Nothing is set in stone.
Show more
