Lifetime Membership No Longer Honored
★☆☆☆☆
I purchased the StrongLifts Lifetime Membership approximately three years ago through Google Play as a one-time purchase. After switching from Android to iPhone, my lifetime purchase transferred successfully using the same account.
Recently, I discovered that several features that were previously available to me, including Plate Count, the Warm-Up section, creating custom workout plans, and updating sets, are now locked behind a recurring subscription.
As a lifetime member, I purchased the app specifically to avoid ongoing subscription fees. Moving features that were previously included behind a paywall significantly reduces the value of what I originally paid for.
I contacted support twice to ask for clarification and to have my lifetime membership honored, but I have not received a response.
This experience has caused me to lose trust in the company. When customers pay for a lifetime membership, they expect the features included with that purchase to remain available. Removing or restricting those features years later raises serious concerns about the company’s commitment to its customers and the integrity of its lifetime offering.
I would be happy to update this review if the company responds and resolves the issue.
I purchased the StrongLifts Lifetime Membership approximately three years ago through Google Play as a one-time purchase. After switching from Android to iPhone, my lifetime purchase transferred successfully using the same account.
Recently, I discovered that several features that were previously available to me, including Plate Count, the Warm-Up section, creating custom workout plans, and updating sets, are now locked behind a recurring subscription.
As a lifetime member, I purchased the app specifically to avoid ongoing subscription fees. Moving features that were previously included behind a paywall significantly reduces the value of what I originally paid for.
I contacted support twice to ask for clarification and to have my lifetime membership honored, but I have not received a response.
This experience has caused me to lose trust in the company. When customers pay for a lifetime membership, they expect the features included with that purchase to remain available. Removing or restricting those features years later raises serious concerns about the company’s commitment to its customers and the integrity of its lifetime offering.
I would be happy to update this review if the company responds and resolves the issue.
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Now wants me to pay again
Was good now a money grab
Money grabbers
I use to use this app about 9 years ago everyday was such a good app and recently reinstalled it as I was getting back into the gym and get blocked by a paywall honestly can’t be bothered now screw this app
Paygated trash
Locked me out and stole my data.
Buggy and they keep putting features behind paywalls
I paid for this app years ago before it was a subscription. It’s gotten much worse and they keep adding features I paid for behind a paywall.
