Crashes mid session and won’t let me log in without paying
I’m a longtime Peloton user with a years-long, active All-Access Membership. I have a Peloton Bike, so Breathwrk is supposed to be included with my membership.
Everything was fine until I finished a session. The app crashed, logged me out, and then apparently decided that my years-long Peloton membership no longer exists. When I tried to log back in, I was told I didn’t have a membership and was prompted to PAY for one.
I do, in fact, have a membership. It is active. It has been active for YEARS. I am not hallucinating my Peloton Bike.
I tried contacting support, but instead of connecting me with a human being, I was trapped in an endless conversation with an AI bot that refused to let me speak to an actual representative. Which is especially ironic for an app whose entire purpose is supposedly helping people manage stress.
10/10 for irony. 0/10 for actually helping me breathe. Please fix the membership issue and let customers talk to a human when your app locks them out of a service they already pay for.
Everything was fine until I finished a session. The app crashed, logged me out, and then apparently decided that my years-long Peloton membership no longer exists. When I tried to log back in, I was told I didn’t have a membership and was prompted to PAY for one.
I do, in fact, have a membership. It is active. It has been active for YEARS. I am not hallucinating my Peloton Bike.
I tried contacting support, but instead of connecting me with a human being, I was trapped in an endless conversation with an AI bot that refused to let me speak to an actual representative. Which is especially ironic for an app whose entire purpose is supposedly helping people manage stress.
10/10 for irony. 0/10 for actually helping me breathe. Please fix the membership issue and let customers talk to a human when your app locks them out of a service they already pay for.
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love the app but it stopped working for me
I really love the app and am excited to do some of the guided programs, but the start button is unresponsive. Hoping a fox can happen quickly!
How hard is it to get this app to just open?
I’ve use this app for well over a year all of a sudden it gives you continued to sign in prompts and then when you sign in using your Apple ID, it just closes. I purchased a subscription and it’s not working at all. Developers - do your job.
Pas configurable
L’appli est pas mal mais je veux faire une routine et il m’est impossible de configurer un des écran pour avoir accès à ma routine. Chaque fois, je dois me rappeler du nom de la routine et faire une recherche. Pretty annoying
good but needs more free options/variety
i love doing breathwork, i have chronic anxiety and i always just need more air cause i feel like i never have enough! this app is great but i wish it was a little bit smoother in the aspect of a fair share of variety and options for subscription free.
